| [ Total Views: 2993 | Total Replies: 57 | Thread Id: 101941 ] |
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 sgetty
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| posted on May 9th, 2013 at 09:32 AM |
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why not to buy a Amarok TSI if your in a cold climate!
Hey there just a warning for those who are considering an Amarok TSI (petrol) and live in a cold area
We have only hit -2 last week and they hesitate on cold start for a least 500m to 1km
and its brand new...
Our local dealer 'oh that's just what they do' 'Volkswagen don't have a fix, i will let you know if they do'
We get to -12 so who knows what to expect then..
be better of taking the old mans bay to work, it warms up in the same amount of time...
Wish the beetle was still on the road 
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sgetty
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| posted on May 9th, 2013 at 01:14 PM |
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What a whole half day and no comment Risky?
Its a real shame that i have had this problem because its great to drive...
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AA003
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| posted on May 9th, 2013 at 02:35 PM |
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Tell your dealer to hand his franchise in because he is too stupid to sell Volkswagens.
I read it on samba, so it must be correct.
Sometimes Volkswagen dealers sell spare parts. Amazing isn't it!
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 matberry
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| posted on May 9th, 2013 at 02:41 PM |
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Something you wouldn't expect from a VW. You must be surprised. They are great to drive, my brother has one and he loves it, I don't think he'll
experience your problem though livimg in Brisbane.
Matt Berry Motorsports...air cooled advice, repairs and mods Ph 0408 704 662
OFF-ROAD,CIRCUIT,DRAG,STREET,ENDURANCE
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matberry
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| posted on May 9th, 2013 at 02:42 PM |
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| Quote: | Originally
posted by AA003
Tell your dealer to hand his franchise in because he is too stupid to sell Volkswagens.
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thought his comment was a bit rough..."they all do that".....maybe it's the dealership that's the poblem.
Matt Berry Motorsports...air cooled advice, repairs and mods Ph 0408 704 662
OFF-ROAD,CIRCUIT,DRAG,STREET,ENDURANCE
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sgetty
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| posted on May 9th, 2013 at 02:46 PM |
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yes its very disappointing........Im trying to keep my cool, I have contacted the sales man who i know and see what he can do! then i will contact the
owner/franchise if i have to, then Volkswagen Australia....
If it gets that far i will be throwing a tantrum... I am always pleasant, even this morning with the service department but i think its clear that you
have to be a complete ass with the current staff they have to get something done. That's not my style or who i am.
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68AutoBug
A.k.a.: Lee Noonan
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| posted on May 9th, 2013 at 02:47 PM |
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| Quote: | Originally
posted by sgetty
Hey there just a warning for those who are considering an Amarok TSI (petrol) and live in a cold area
We have only hit -2 last week and they hesitate on cold start for a least 500m to 1km
and its brand new...
Our local dealer 'oh that's just what they do' 'Volkswagen don't have a fix, i will let you know if they do'
We get to -12 so who knows what to expect then..
be better of taking the old mans bay to work, it warms up in the same amount of time...
Wish the beetle was still on the road
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YIKES
as much as I like VWs, I would never consider a new or late model one... they have a bad reputation in the USA and is getting one in Australia
too...
I would be ringing direct to VW Australia ande asking questions also asking smithy in the friday Telegraph.. [Sydney]
they have had heaps of VW complaints...
I would think it would just be an adjustment to the computer as to the local minimum temperature...
maybe set to Darwins temperature.. lol
cheers
LEE
- [size=4]Helping keep Air Cooled VWs on the road - location: SCONE in the Upper Hunter Valley - Northern NSW 320 kms NNW of SYDNEY--- [/size]
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whathaveidone
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| posted on May 9th, 2013 at 03:28 PM |
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I have a few customers who have them and live in the nsw snowy mountains. Ill be seeing them next week. Will be interesting to see what they say. Did
the dealer say it was all or just petrol?????
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sgetty
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| posted on May 9th, 2013 at 04:00 PM |
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Just the petrol, i was led to believe.
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RISKY4LIFE
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| posted on May 9th, 2013 at 05:50 PM |
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| Quote: | Originally
posted by sgetty
What a whole half day and no comment Risky?
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im getting slow in my old age 
i could tow your Amarok to work each day with my hilux
oh wait are you sure it's a petrol or are you just putting petrol in it ?
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h
A.k.a.: Towely BuMpEr KING! ILLegal ALIEN on a roadtrip
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| posted on May 9th, 2013 at 06:33 PM |
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^ haha petrol in a diesel no go go
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Ben386
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| posted on May 9th, 2013 at 06:57 PM |
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Our local dealer 'oh that's just what they do' 'Volkswagen don't have a fix, i will let you know if they do'
Sounds like you spoke with a salesman,speak to the service manager if you are unhappy with that response.
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Old Hutcho
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| posted on May 9th, 2013 at 07:19 PM |
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I am a grey nomad and as such I haunt the grey nomad forums. One of them has a propensity to comparing vehicles (mainly for towing you understand)
and the Amarok one is here
http://caravanersforum.com/viewtopic.php?f=2&t=13943
The Amaroks are not a fabulous tow vehicle.
They may well be the ants pants for buzzing around town and throwing the kids in for a camping weekend.
But they have not taken off as a tow vehicle here in Oz.
Read the thread. You be the judge.
Just remember, they have as many "experts" on their forum as we do here!
regards
Old Hutcho
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AA003
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| posted on May 10th, 2013 at 06:39 AM |
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The mechanics at your dealership are just too stupid to fix it. That's all that it is. There is no way that it would be a design problem that it
would be undriveable in cold weather. The car is faulty! That is it. It probably just has a defective temperature sensor somewhere. There is no
programming the ECU for cold climates.
Do you own a baseball bat?
I read it on samba, so it must be correct.
Sometimes Volkswagen dealers sell spare parts. Amazing isn't it!
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Phil74Camper
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| posted on May 10th, 2013 at 07:34 AM |
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| Quote: | Originally
posted by 68AutoBug
[YIKES
as much as I like VWs, I would never consider a new or late model one... they have a bad reputation in the USA and is getting one in Australia
too...
I would be ringing direct to VW Australia ande asking questions also asking smithy in the friday Telegraph.. [Sydney]
they have had heaps of VW complaints...
cheers
LEE
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Lee the Volkswagens sold in the USA are made in Mexico and Canada, and the US-only Passat is made in Tennessee. Their models don't match ours so 'US
quality surveys' don't apply to Australia. And the Amarok is not sold in the USA.
The guys on the vwwatercooled forum would disagree with you. 54,000 Australians bought a new VW last year, the highest number ever. Don't think that
the old air-cooled models were perfect back in the day. They weren't.
Yes sometimes there are Smithy letters about VW problems, but there are lots of letters about other makes too. Today's Tele has Smithy letters about
a Jeep Cherokee, Hyundai i30, Toyota Altara, Lexus IS350, Ford Territory (x2), Falcon XR6 and Commodore SV6.
Phill is right, it's VW dealers that are the problem. Most of them are just mega sales outlets and VWs are just another brand they can sell, usually
alongside several other makes. The dealer's service manager needs to take ownership of the problem.
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sgetty
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| posted on May 10th, 2013 at 08:54 AM |
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| Quote: | Originally
posted by RISKY4LIFE
| Quote: | Originally
posted by sgetty
What a whole half day and no comment Risky?
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im getting slow in my old age
i could tow your Amarok to work each day with my hilux
oh wait are you sure it's a petrol or are you just putting petrol in it ?
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and there it is.....you are getting slow...
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sgetty
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| posted on May 10th, 2013 at 08:57 AM |
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| Quote: | Originally
posted by Ben386
Our local dealer 'oh that's just what they do' 'Volkswagen don't have a fix, i will let you know if they do'
Sounds like you spoke with a salesman,speak to the service manager if you are unhappy with that response.
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nope service desk and a 'mechanic'
the salesman knows more than the service department, a real worry..
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sgetty
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| posted on May 10th, 2013 at 09:04 AM |
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| Quote: | Originally
posted by AA003
The mechanics at your dealership are just too stupid to fix it. That's all that it is. There is no way that it would be a design problem that it
would be undriveable in cold weather. The car is faulty! That is it. It probably just has a defective temperature sensor somewhere. There is no
programming the ECU for cold climates.
Do you own a baseball bat?
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Yes i do! Its a timber slugger...
i did not mention this before but
The bigger problem is the attitude, i know the service desk is a hard job but the young girl couldn't give a stuff, does not have the training or
knowledge to be there.
The young mechanics, that were buzing around didn't want to talk to me because they were too buisy perving on the service girls low cut top...even
to the point that one turned his back on me.
worst ever
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HappyDaze
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| posted on May 10th, 2013 at 09:08 AM |
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The VW dealers certainly are, in general, a real problem.
Yes, back in the early days there just as many 'faulty' VWs as today, however:-
1. The cars were MUCH SIMPLER, and therefore easier to fix.
2. The mechanics were MUCH BETTER TRAINED.
3. Not many people knew about these problems, unlike today - with all the communications we have.
Message to VW Australia.......look at the history books.
I'd rather wear a Beetle out by racing it than by polishing it!
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whathaveidone
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| posted on May 10th, 2013 at 09:25 AM |
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Different brand same problem.
ISUZU work truck kept going into limp mode. The truck spent 2 days in the shop getting fixed. picked it up late friday night. Left early monday
morning. Got 80ks down the road and it goes into limp mode again.Take it back to the dealer and tell him whats going on." Shrugs his sholders" Not
my problem. Laughs and walks away!!!!!!! Nearly jumped the counter!!!!! Spent 8 hours waiting for them to replace a senser that they charged me for on
friday but found out they only cleaned!!!!!! Then tried to charge me for it again. Changed there mind when i told them ill charge them for a days lost
wages and sales!!!!! O and fair traiding was thrown in there too.
Needles to say the truck is up for sale and were looking onto buying a VW or mercedes van!!!!!!!!
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sgetty
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| posted on May 10th, 2013 at 09:34 AM |
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| Quote: | Originally
posted by whathaveidone
Different brand same problem.
ISUZU work truck kept going into limp mode. The truck spent 2 days in the shop getting fixed. picked it up late friday night. Left early monday
morning. Got 80ks down the road and it goes into limp mode again.Take it back to the dealer and tell him whats going on." Shrugs his sholders" Not
my problem. Laughs and walks away!!!!!!! Nearly jumped the counter!!!!! Spent 8 hours waiting for them to replace a senser that they charged me for on
friday but found out they only cleaned!!!!!! Then tried to charge me for it again. Changed there mind when i told them ill charge them for a days lost
wages and sales!!!!! O and fair traiding was thrown in there too.
Needles to say the truck is up for sale and were looking onto buying a VW or mercedes van!!!!!!!!
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shrugg of the shoulders, thats what i got and its really not good enough..
If you do vw, i cannot fault our crafter its been brilliant..bar the front shocks that had a knock but but they were replaced no probs under warranty.
The service department here though took a month to get the part because they forgot to order it though lol...
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Phil74Camper
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| posted on May 10th, 2013 at 01:00 PM |
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Some good points Greg. The whole dealership set-up is different now. When VWs were first sold, NSW distributors LNC Industries set up a whole new
subsidiary called Lanock Motors (named after two of their directors Mr Lane and Mr Locke) to sell and service Volkswagens, and nothng else. In the
1950s they also had the Rover contract (and owned Grenville Motors) but they set up a SEPARATE dealer chain.
Some country dealers were joint Rover / VW dealers, but the city ones were all Volkswagen only. Lanock Motors even set up a mechanic training school
at their branch at Five Dock. So the dealers sold, and serviced, nothing but VWs, had their mechanics trained on nothing but VWs, and they all got
very good at it. Some of the air-cooled models had problems - the 36-hp and early 40-hp models had engine issues, the Type 3 (especially the twin-carb
models) were problematic, and the post-'68 CKD models were comparitively badly built. But the dealers could fix them, and service them, and with over
300 Australian VW agents in the 1960s customers were well looked after.
I reckon the rot set in in 1973, when LNC gained the Subaru franchise and started selling them and servicing them at VW dealers - which soon became
joint Subaru/VW dealers. The 'VW specialist' expertise was soon watered down, even more so when LNC also sold Fiats, Renaults and Lancias at VW
dealers. Many long-time VW mechanics left to start their own VW service businesses. By the late '80s the original VW dealers were mostly non-VW, or
gone altogether, when LNC went bust and Ateco took over.
There were lots of 'interim' VW dealers that only lasted a few years when the VW business was moved from Ateco, to TKM, to Inchcape. By the time
today's VW Group Australia started in 2001, they pretty much had to start from scratch. There are no air-cooled era VW dealers left, anywhere in
Australia. The oldest existing now is Denlo Motors at Parramatta - they started in 1993.
Today's 'motor city' VW dealers treat VWs as just another brand they can sell. Even Barloworld, which is a South African company that is VW-only in
Sydney, sells other makes in Melbourne.
The original 1955 Volkswagen Club of NSW was founded by staff at Lanock Motors in William St, to boost their knowledge and enthusiasm for the make by
going on runs, trials and motorkhanas together. Can you imagine that happening today? The Nationals are only a couple of weeks away and NO Sydney
dealer is interested in participating - Dave asks around every year.
Exception - we WERE invited to display our classic VWs at the opening of North Shore VW at Artarmon last year.
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L469
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| posted on May 10th, 2013 at 01:21 PM |
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| Quote: | Originally
posted by Phil74Camper
Some good points Greg. The whole dealership set-up is different now. When VWs were first sold, NSW distributors LNC Industries set up a whole new
subsidiary called Lanock Motors (named after two of their directors Mr Lane and Mr Locke) to sell and service Volkswagens, and nothng else. In the
1950s they also had the Rover contract (and owned Grenville Motors) but they set up a SEPARATE dealer chain.
Some country dealers were joint Rover / VW dealers, but the city ones were all Volkswagen only. Lanock Motors even set up a mechanic training school
at their branch at Five Dock. So the dealers sold, and serviced, nothing but VWs, had their mechanics trained on nothing but VWs, and they all got
very good at it. Some of the air-cooled models had problems - the 36-hp and early 40-hp models had engine issues, the Type 3 (especially the twin-carb
models) were problematic, and the post-'68 CKD models were comparitively badly built. But the dealers could fix them, and service them, and with over
300 Australian VW agents in the 1960s customers were well looked after.
I reckon the rot set in in 1973, when LNC gained the Subaru franchise and started selling them and servicing them at VW dealers - which soon became
joint Subaru/VW dealers. The 'VW specialist' expertise was soon watered down, even more so when LNC also sold Fiats, Renaults and Lancias at VW
dealers. Many long-time VW mechanics left to start their own VW service businesses. By the late '80s the original VW dealers were mostly non-VW, or
gone altogether, when LNC went bust and Ateco took over.
There were lots of 'interim' VW dealers that only lasted a few years when the VW business was moved from Ateco, to TKM, to Inchcape. By the time
today's VW Group Australia started in 2001, they pretty much had to start from scratch. There are no air-cooled era VW dealers left, anywhere in
Australia. The oldest existing now is Denlo Motors at Parramatta - they started in 1993.
Today's 'motor city' VW dealers treat VWs as just another brand they can sell. Even Barloworld, which is a South African company that is VW-only in
Sydney, sells other makes in Melbourne.
The original 1955 Volkswagen Club of NSW was founded by staff at Lanock Motors in William St, to boost their knowledge and enthusiasm for the make by
going on runs, trials and motorkhanas together. Can you imagine that happening today? The Nationals are only a couple of weeks away and NO Sydney
dealer is interested in participating - Dave asks around every year.
Exception - we WERE invited to display our classic VWs at the opening of North Shore VW at Artarmon last year.
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i thought mullers was an old dealer ?
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AA003
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| posted on May 10th, 2013 at 03:29 PM |
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| Quote: | Originally
posted by L469I thought mullers was an old dealer ?
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Yes, not VWs currently.
I read it on samba, so it must be correct.
Sometimes Volkswagen dealers sell spare parts. Amazing isn't it!
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AA003
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| posted on May 10th, 2013 at 03:32 PM |
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It's not a VW and Audi dealer in the Illawarra is it?
I have a history with that one!
| Quote: | Originally
posted by sgetty the young girl
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There's your problem! Dealing with gender impaired.
I read it on samba, so it must be correct.
Sometimes Volkswagen dealers sell spare parts. Amazing isn't it!
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newghia
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| posted on May 11th, 2013 at 06:15 AM |
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Cold climate problem...........ummmm, German company isn't it ?????????
Not exactly the hottest country in the world !
Slap them in the face with that !
Step up to get out !!!
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Phil74Camper
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| posted on May 12th, 2013 at 05:29 PM |
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Muller and Muller lost their 'official VW dealer' contract in 1994. They are still in business, yes, but are not a Volkswagen dealer.
There is currently no VW dealer in Sydney's Canterbury-Bankstown area, nor in Hurstville/Kogarah. Fairfield is the third-most populated Sydney
district and hasn't had a VW dealer since the '60s. Other large-population areas of Sydney still without a VW dealer are the Hills District, Sydney
City, Warringah, Randwick and Ku-ring-gai.
In NSW country the biggest towns without a VW dealer include Shellharbour, Albury, Ballina, Queanbeyan, Goulburn, Armidale, Broken Hill, Forster,
Griffith, Cessnock, Grafton and Taree. All of them with over 15,000 people (Shellharbour has 65,000!) Yet - strangely - Bega has a VW dealer, with a
population of just 4,500.
Much more work to be done here by VWGA.
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 barls
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| posted on May 12th, 2013 at 05:51 PM |
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taree had one and i believe it was taken off the people that had it after some complaints.
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Phil74Camper
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| posted on May 12th, 2013 at 06:11 PM |
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Yes Taree Continental Cars on the corner of Pacific Hwy and Railway Pde, became a VW dealer in 1990 (with numerous other makes) during the Ateco days.
Lost the VW dealership contract in 2007. No replacement yet.
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blutopless2
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| posted on May 13th, 2013 at 01:35 PM |
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simplest fix is to take it to another dealer. If its a commonly known problem then this should've been explained to you before the purchase was made
etc... which i doubt it is.
Im sure you will find another dealer willing to help and fix it.
see.... air and water do mix 
1974 1300
1997 MK3 Golf GL
2003 NB Cabrio
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