Flying VW wrote:Hey vanderaj...
Why did you sell your Turbo Beetle?....
Oh sorry.......... you wont be able to answer that.
But I can tell you why Ben sold his, It was stuffed.
I sold my Turbo Beetle for three reasons:
* My car was a lemon. 21 dealer visits, covering more than 1.5 months in the shop out of a total 24 months ownership makes this true no matter which way anyone tries to twist it.
* The warranty was running out, and as it was a lemon, I knew that it was going to cost an arm and a leg to keep going
* I need a reliable car for my work. I nearly lost my job because of my New Beetle's unreliability and its desire to become first name friends with my local VW service tech.
I've talked before in general terms about the anti-customer behavior of various unnamed dealers, but they are the business in the middle and are not always necessarily to blame. With the exception of Werribee VW who were great, none of the others covered themselves in glory. There were two dealerships in Melbourne who never saw my car, but the rest did - my car was that unreliable and broke down in the strangest places, like Elwood and Ormond.
Why does dealer service policy suck so badly?
In my opinion, the real problem is VW Australia's "service" policy, which makes it very difficult for people with a normal job to claim warranty work, as you need to take the car in two-three times for a simple problem which could have been fixed the first time in one shot ... if they had an adequate supply of the parts VW know are going to fail, coupled with adequately trained techs who aim to fix the problem rather than seem to follow a script.
I didn't hear that Ben had sold his New Beetle.
馃檨 Oh well.
Andrew