avg free anti-virus wont update??

h · 24 Jun 2007, 2:11 pm

hey all,
anyone else have this problem lately?
i have the latest program 7.5.427 and for some reason on both my puters it comes up with 'update was unsuccessful'
any ideas or recommendations for other free anti-virus on the web..?? maybe
avg has been good to me for about the last 5 years so this is a first.. 🙁
cheers paul

hipichic · 24 Jun 2007, 2:29 pm

have you tried going to the avg free website and manually downloading the update?

h · 24 Jun 2007, 2:38 pm

no, but maybe worth a go.. geeze what a hassle having to do 'work' on a sunday.. :o
thanks for that..

bond · 24 Jun 2007, 3:48 pm

mine didnt work the first time. has updated iteself since.

rose · 24 Jun 2007, 4:38 pm

Check and make sure the date is correct on your computer?

plebs · 24 Jun 2007, 5:18 pm

h wrote:i have the latest program 7.5.427

The latest build is 4.5.472

open the program and manually check which portion is red, click on that (usually the update manager) and then hit update, whilst highlighted

frank2112 · 26 Jun 2007, 9:01 pm

Mine usually goes red in the update manager section as it needs a restart. If you click on Settings> Advanced you can delete the update temporary files and then rerun the update.

h · 12 Jul 2007, 10:38 pm

frank2112 wrote:Mine usually goes red in the update manager section as it needs a restart. If you click on Settings> Advanced you can delete the update temporary files and then rerun the update.

hi yeah im not sure where the settings tab is.. any clues for where to go and start clickin would be great pls..
taa
paul

Kimbo · 13 Jul 2007, 10:37 am

My mum had the same problem, but hers was a combination of both virus "patterns" out of date, AND a old version of the AVG application, which didn't accept the pattern updates - when she updated the app, the regular pattern updates started happening again.

Kimbo

frank2112 · 13 Jul 2007, 10:19 pm

If you go to Start/Programs/ AVG 7.5 / AVG Control Center it should start the control center screen.
There should be a list of components and Update manager will be highlighted in red.

Click on it and the settings button should appear at the bottom.

Click on the settings button and another window should pop up.

Choose the advanced tab and click on 'delete update temporary files'

This should change the update manager to green

click on it and the the update button.

It should download the update and tell you to restart the PC.

Hopefully that should fix it.

AVG is still heaps easier to work with than Nortons that we use at work.

h · 13 Jul 2007, 10:28 pm

hey peeps..
cheers for all your help n such..
i downloaded a brand spanka program installed it and what ya know all good!
thank you for your help once again..
paul