Just wanted to post a good experience of buying parts from the US. Bought some HD valve springs and some other minor stuff from Gene Berg. Emailed them for a shipping quote, phoned them the next day and received the goodies today (about a week overall). Top service and they use US post so the shipping was way less than the cost of the parts (unlike most other US suppliers). Also bought some parts from Jack Sachette (Jay Cee) and he gave great service by email and uses US post as well.
Cheers.............Wayne

We placed $1k order with CB Performance on the 15th Nov received parts 19th Nov and surprisingly got a Veterans Day 10% discount, great service and i'm already planning another order.

I buy all my parts from the US and to date have not had any issues with wrong parts being supplied, i always phone them as well as email, this way they are dealing with a person, i always use USPS and get good rates for the postage, my new case just arrived from the states, i was quoted $2000 here and got it into auatralia for $1300. from the States. only deal with suppliers who offer you options for the freight.

yep, me too

I get many parts for all my car vw and non vw from the US. coz I can get genuine parts cheap that are NLA here. And the shipping is faster than Aus post most times. don't ask how that works but it does.

Yep, me three.

Never had a problem, excellent customer service and very rapid postage.

I just bought a made in Australia part for almost half price from from USA to what its costs here lol.

To be honest, i prefer to buy from the USA or UK.
Prompt return of emails, will answer all queries, and will get here quicker than parts posted in Australia.
As long as you know what you want, its not a part that is specifically for LHD, you shouldn't have a problem

And most of all from the USA , you get QUALITY parts , not some brazilian piece of crap that probabley won't work 5 minutes after you install it !!!

I bought TMI seat covers fron USA and they were cheap and fast post, and now fitted they show the quality also.

I cant work out how stuff from the USA gets delivered in 4 days, but something from 3 suburbs away locally can take over a week.

Its good if u know what your buying or exactly what you need

If you don't know that that's when it gets off the rails

........and we can all whinge when there are no local suppliers left.

AS above, most resellers do not understand that there compeditors are world wide, the internet has changed how things are done, i see that pierside parts advertise in our local vw mag, sign of things to come.

...

yep.

needed a gearbox, shortlisted a Rancho gearbox, made the effort to contact 2 Australian stockists. But one wanted an exchange box.?? Problem is I didnt have one, and I'm in WA. He claimed Rancho insisted that he sends/returns the exchange gearboxes to the US. Otherwise he talked of a figure of approx $500 to cover it.
No such condition with the other stockist, but they confirmed they didnt have stock, otherwise their price was quite good I thought.

anyway, orderd one Rancho transaxle direct from Rancho, no problems, shipped to the door, now in car.

I was prepared to pay a reasonable premium to buy from an Oz business, but situations like this leave me puzzled.

some things are still made here, but its odd when its costs more to buy an Australian made item direct than it is to buy the same Australian made item from the US and ship it here including shipping costs.


2 classic examples of this

crow cams
romac (roll-master)

Hey guys, didn't want to start a discussion on whether it is best to buy from overseas suppliers or local. Just wanted to give credit where it is due.
I have had great service and prices from both overseas and local suppliers.I have also had lousy service and poor prices from both overseas and local suppliers. In my experience, you should do your homework when you need parts and don't assume anyone will be cheaper or give better service.

Cheers.......Wayne