Just a quick thank you to Wassim at volks for his excellent service, i purchased a item that did not fit correctly, Wassim refunded my money including the freight and arranged to have it picked up for return, then the full refund turned up in my account. Thanks Wassim.
Yep...bought a heap of gear from Wassim..Super quick service, products packaged well when posted..A great guy..Hopefully more people back him so he can increase his product range and continue to provide us enthusiasts will competitively-priced parts.
Good customer service = good customers!
Agreed,
Wassim is amazing when it comes to customer service. Was great!
Ordered the 009 style distributor (without vacuum advance) and received the one with the vacuum advance.
Contacted him ASAP. The day after he sent the correct one, with a pre-paid package to send the mistaken one back.
Was great!
I've dealt with him as well and only have praise for him as well.
Ditto, several orders in the past 3-4 months. Always super quick and reliable.
i also found him to be prompt iin delivering what i purchased from him