| [ Total Views: 1612 | Total Replies: 28 | Thread Id: 103510 ] |
|
|
 Isola
Officially Full-On Dubber
Posts: 217
Threads: 15
Registered: October 4th, 2011
Member Is Offline
Location: Brisbane
Theme: UltimaBB Pro Blue
|
| posted on September 19th, 2013 at 01:05 PM |
|
|
Postage/return/ebay moral dilema - what would you do?
Return postage is usually the buyer's problem. It sucks, but that's the way it is. Unless otherwise stated in the listing.
|
|
|
farkengruven
Seriously Crusin Dubber
Posts: 167
Threads: 0
Registered: January 29th, 2006
Member Is Offline
Theme: UltimaBB Pro Blue ( Default )
|
| posted on September 19th, 2013 at 01:21 PM |
|
|
Is the seller in Australia, or overseas?
In most transactions, even outside of ebay, it is up to the customer to cover the return shipping costs.
From the Consumer affairs website:
When you return goods to a seller, you must pay postage or shipping costs.
http://www.consumer.vic.gov.au/shopping/refunds-and-returns/online-purchases
2007 T5 TDI Crewvan
2003 Passat
NSU Ro80
1975 Passat TS
1973 L bug
|
|
|
ragged
A.k.a.: David
Wolfsburg Wizard
Just ask if you need HELP!
Posts: 478
Threads: 46
Registered: January 25th, 2005
Member Is Offline
Location: Adelaide
Theme: UltimaBB Pro Blue
Mood: Medication seems to be working
|
| posted on September 19th, 2013 at 01:34 PM |
|
|
The seller was very reasonable in giving you a full refund. The least you could do is return the goods.
Nobody wins in these situations. You just have to chalk it up too experience. It's only $7.00 dollars! Dave
|
|
|
Craig Torrens
A.k.a.: Craig Torrens
Scirocco Rare
6 times Australian, 7 times State Hillclimb Class Champion
Posts: 8040
Threads: 347
Registered: January 10th, 2003
Member Is Offline
Location: Sydney
Theme: UltimaBB Pro Blue ( Default )
Mood: Time to go Salt lake racing, and actually achieve a result.
|
| posted on September 19th, 2013 at 02:01 PM |
|
|
Seller isn't in the wrong, and was decent to give you a refund.
Return postage is usually at the purchasers expense.................I'm sure a local shop wouldn't pay for your fuel if you drove there to return an
item bought from them 
|
|
|
Isola
Officially Full-On Dubber
Posts: 217
Threads: 15
Registered: October 4th, 2011
Member Is Offline
Location: Brisbane
Theme: UltimaBB Pro Blue
|
| posted on September 19th, 2013 at 03:30 PM |
|
|
| Quote: | Originally
posted by pfillery
| Quote: | Originally
posted by Isola
Return postage is usually the buyer's problem. It sucks, but that's the way it is. Unless otherwise stated in the listing.
|
True, but when we contacted the seller and eventually convinced them to refund by threatening a paypal dispute, the issue of returning them at all was
never raised. Seems decidedly wrong that a buyer should bear any responsibility for any costs in the instance that the seller has made the mistake.
I'd gladly wear it if it was my error, change of mind etc, but as said, we wouldn't have bought them had they been correctly advertised so should we
be liable for that?
|
It doesn't matter how, or why, or who. Once you have a refund, that item belongs to the seller again unless they say you may keep it. I have bought
things in the past that have been wrongly advertised, and it's just easier and cheaper to keep it and let the seller know than it is to stage a
protest and demand money or any other way of doing things you might want to do. I just bought a $5 sticker online and it was $5 postage from OS. It
was the wrong colour to what they showed in their listing. The seller told me if I wanted to send it back for another colour or a refund then that was
fine. None of the other colours they had would work for what I wanted so I would get a refund and then spend $5 with nothing to show for it. So screw
it, I kept the wrong colour and ordered the right colour from another seller (first seller didn't actually have the one pictured) and now I have a
spare sticker for my toolbox or something. Big deal. $10 won't break me.
99% of the time it's an honest mistake and you just have to wear it. Caveat emptor.
|
|
|
MY68VW
Seriously Crusin Dubber
Posts: 181
Threads: 25
Registered: August 23rd, 2006
Member Is Offline
Location: Narellan Vale
Theme: UltimaBB Pro Blue ( Default )
Mood: fresh metal
|
| posted on September 19th, 2013 at 05:44 PM |
|
|
Take it as a lesson learned.
Next time buy from Vinnies to begin with. 
Buying online has risks. I wouldn't bother disputing $11 over a online purchase.
Sorry to say, but I'm with everyone else.
The seller has also lost out and hopefully learned to list correctly.
Send them back knowing your doing the right thing and feel the good karma.
Tuned Type IV power - shaking out the rust.
|
|
|
Governor
Wolfsburg Wizard
Posts: 414
Threads: 23
Registered: November 22nd, 2008
Member Is Offline
Location: in your mind
Theme: UltimaBB Pro Blue ( Default )
Mood: yes please
|
| posted on September 19th, 2013 at 07:21 PM |
|
|
Looks like I am the odd one out!
Seller didnt describe the goods correctly , there is no way I would send back at MY cost!
So it would cost ME for THEIR mistake ??
|
|
|
QuikBug
Commited Dubber
Posts: 63
Threads: 0
Registered: May 23rd, 2006
Member Is Offline
Theme: UltimaBB Pro Blue ( Default )
|
| posted on September 19th, 2013 at 07:47 PM |
|
|
Simple Don't shop on eBay go to a shop try the article on and buy it, apart from manufacturing defect down the track problem solved !
|
|
|
bugzla
Custom Title Time!
Posts: 1164
Threads: 240
Registered: June 9th, 2007
Member Is Offline
Location: townsville
Theme: UltimaBB Pro Blue ( Default )
Mood: always happy
|
| posted on September 19th, 2013 at 10:21 PM |
|
|
don't forget the customer is not always right and as I like to remind my customers as we are protected as well
|
|
|
68AutoBug
A.k.a.: Lee Noonan
Aircooled Master
Beetle Restorer - Experience over 138% - YIKES --
Posts: 11654
Threads: 449
Registered: August 31st, 2002
Member Is Offline
Location: SCONE in UPPER HUNTER VALLEY NSW
Theme: UltimaBB Pro Yellow
Mood: Really Mentally Ill - all of the time -
|
| posted on September 19th, 2013 at 11:57 PM |
|
|
| Quote: | Originally
posted by pfillery
So my wife bought a pair of pants on ebay a few weeks back. As you do. Looked great in the picture and at $5.00 plus $6.95 postage were very
reasonable. Advertised in the plus sized clothing category as a size 24. When they arrive they are in fact a size 24 but are a euro or US 24 which is
probably nearer to a 4 or 6 in Aussie sizes. Hence utterly useless and didn't even fit my 11 year old daughter.
Complained to the seller, seller said she was not in the wrong, but we argued that we are in Australia and that Aus sizes are the norm and that as a
regular clothes seller she should know the difference. She eventually gave in and refunded her $11.95, without the need for us to go to paypal. All
good and nothing heard until last week when she demands to know why we have not returned the pants. AT OUR COST!
Now anyone with any sense knows that if we had gone through paypal we would have needed to pay to send them back, and logically to pay $7 postage to
return a $5 item is not good economics. We have offered to send them back if she wants to pay but she seems to think it is up to us - after all my
wife would not have bought them if they were a size 6 and it was an obvious seller mistake. We have also offered to just give them to vinnies but she
is adamant she needs them back. I don't see its worth either of us paying to post them given the value.
So what would you do? I thought about sending them with no stamps and that way the receiver has to pay to collect them but there is more cost involved
with that.
|
-----------------------------------------------------------------------------------
HI Phil
Well. I buy lots of stuff from china and mostly HONG KONG as china post is now very very slow.. from china not Hong Kong..
I do buy a lot of clothes in Australia.. on ebay..
I get the person selling to measure the waist, legs at the bottom , legs at the top , length of the legs etc.. so You know if they will be close to
fitting... I did get one set of measurements which were great but would have fitted a 5 year old boy.. lol
I asked her to check the sizes again... well they were very odd again... but they were the shorts I wanted... So I bought them.. they were the nicest
shorts I had ever seem,
they would have fitted a 6ft+ tall 132+ kg footballer lol
Fellow up the road thought they were really great.. lol
Any parts from the USA can be incorrect also... and it s just not profitable to send them back...
I wouldn't worry Phil. I just received a nice pair of mic and headphones with a usb plug instead of 2 x 3.5 mono plugs
also i ear peice lug is broken off.. its very difficult telling someone who doesnt understand the language.. it was packed with two lots of foam
around it.... so wasn't broken during transit.. IT ONLY COST $8 SO .. SO i'LL FIX IT.. the plastic piece wasn't broken in the bag... lol
otherwise I would have glued it back on..
anyway. I'll fix it and give it one of My grand kids to use..
Lee
one bad transaction from China/Hong kong out of hundreds..
Lee
- [size=4]Helping keep Air Cooled VWs on the road - location: SCONE in the Upper Hunter Valley - Northern NSW 320 kms NNW of SYDNEY--- [/size]
|
|
|
dragsters for life
Fahrvergnugen
Posts: 953
Threads: 51
Registered: May 28th, 2011
Member Is Offline
Location: melburg SE burbs
Theme: UltimaBB Pro Blue ( Default )
Mood: always a happy chappy
|
| posted on September 20th, 2013 at 07:02 AM |
|
|
its not even lunch, should have found some one they fit and just moved on
volkaholics.net come check us out
|
|
|
 vw54
Super Administrator
Always Waiting 4 Friday
Posts: 16723
Threads: 378
Registered: August 26th, 2002
Member Is Offline
Location: Sunny Sydney
Theme: UltimaBB Pro Blue ( Default )
Mood: Oval resto ongoing
|
| posted on September 20th, 2013 at 08:47 AM |
|
|
I wouldn't have bothered trying to return with an all up cost of $11.00
donate them to a charity and it will be even nicer for you
|
|
|
DakDak67
Officially Full-On Dubber
Posts: 208
Threads: 15
Registered: September 12th, 2011
Member Is Offline
Theme: XMBX Pro Green
|
| posted on September 20th, 2013 at 09:28 AM |
|
|
Wow . Just wow.
|
|
|
68AutoBug
A.k.a.: Lee Noonan
Aircooled Master
Beetle Restorer - Experience over 138% - YIKES --
Posts: 11654
Threads: 449
Registered: August 31st, 2002
Member Is Offline
Location: SCONE in UPPER HUNTER VALLEY NSW
Theme: UltimaBB Pro Yellow
Mood: Really Mentally Ill - all of the time -
|
| posted on September 20th, 2013 at 11:04 AM |
|
|
Hi Again Phil..
to answer Your question...
Do Not send it back... most of these companies are sending out 100's or 1000's of items a day... As Most DO NOT SPEAK ENGLISH.... so, chances of
getting the correct size after returning them is very poor.. IMHO...
they will have no idea why You sent them back....??
give them away...
when ordering shoes etc.. I always measure the actual part Your foot goes in.. as shoe sizes vary from country to country
plus from style of shoe [or clothes].. so many many things to go wrong..
I dont buy clothes shoes sandals etc from China because of this.... Its pure luck if You get the correct item..
AND THE ODDS ARE AGAINST YOU..
I did get a wrong rear window rubber from a US VW parts shop a few years ago... its no good sending it back...
it was just bad luck.. so I still have it... lol
cheers
LEE
cheers
LEE
- [size=4]Helping keep Air Cooled VWs on the road - location: SCONE in the Upper Hunter Valley - Northern NSW 320 kms NNW of SYDNEY--- [/size]
|
|
|
vlad01
Compulsive Aussie Vee Dubber
Posts: 4270
Threads: 109
Registered: June 3rd, 2010
Member Is Offline
Location: Kyneton, VIC
Theme: UltimaBB Pro Blue ( Default )
Mood: Side ways
|
| posted on September 20th, 2013 at 11:11 AM |
|
|
lol over that little money? I wouldn't even bother. Hell, I just binned $50 worth of EFI electrical connectors I bought here coz they were shit and
went and bought the same plugs plus more gear from the states coz I know they are good quality and genuine at less cost. I have lost heaps more on
other stuff but its more that I changed my mind and found an easier way to do something or plans changed and I end up with excess bits and pieces, can
sell them later anyway.
Sometimes its not worth the effort imho.
71 notchback,
Past owner of, 70 NB, 73 SB and 72 FB TLE |
|
|
68AutoBug
A.k.a.: Lee Noonan
Aircooled Master
Beetle Restorer - Experience over 138% - YIKES --
Posts: 11654
Threads: 449
Registered: August 31st, 2002
Member Is Offline
Location: SCONE in UPPER HUNTER VALLEY NSW
Theme: UltimaBB Pro Yellow
Mood: Really Mentally Ill - all of the time -
|
| posted on September 20th, 2013 at 11:15 AM |
|
|
My Rule is -- if you buy anything from out of Australia --
then there is no warranty etc as too expensive to send back..
if its the incorrect part or doesn't fit .. its too expensive to send it back..
so, You are usually stuck with the odd item...
LEE
- [size=4]Helping keep Air Cooled VWs on the road - location: SCONE in the Upper Hunter Valley - Northern NSW 320 kms NNW of SYDNEY--- [/size]
|
|
|
vlad01
Compulsive Aussie Vee Dubber
Posts: 4270
Threads: 109
Registered: June 3rd, 2010
Member Is Offline
Location: Kyneton, VIC
Theme: UltimaBB Pro Blue ( Default )
Mood: Side ways
|
| posted on September 20th, 2013 at 04:14 PM |
|
|
depends what you like to buy, but I get the opposite Lee. Generally I get peanuts for gold here. Had very little trouble buying OS and 80% of stuff I
look for had been from OS, had far more trouble buying the 20% here to be honest, quality mainly.
But that once again is subjective to what you tend to buy. I typically go for quality and unattainable stuff in the Australian market which are easier
to find OS
However when I want stuff made, I get it made here as I know people who do good jobs so money well spent.
71 notchback,
Past owner of, 70 NB, 73 SB and 72 FB TLE |
|
|
77dual
Seriously Crusin Dubber
Posts: 131
Threads: 17
Registered: February 28th, 2008
Member Is Offline
Location: Canberrrrraaaa
Theme: UltimaBB Pro Blue ( Default )
|
| posted on September 20th, 2013 at 05:38 PM |
|
|
Surely this whole thing is a wind up? 
|
|
|
karmann141
Wolfsburg Wizard
Posts: 485
Threads: 48
Registered: August 27th, 2009
Member Is Offline
Location: Carindale - Brisbane
Theme: UltimaBB Pro Blue
|
| posted on September 21st, 2013 at 08:04 AM |
|
|
x2 can't believe I wasted my time reading this!
size 24 pants and $5 WTF
1961 K Ghia - Porsche 5 sp, EJ20T, Brembo's, Dble A arm susp
1974 L Bug - Porsche 944 brakes, Boxster 16's
1974 Bay Camper - EJ20, twin radiators, Boxster 16x7's
Half Beetle trailer with Boxster 16x7's
2011 Tiguan TDI 4Motion
2010 LR Discovery 4 TDV
|
|
|
gordysbeetle
Seriously Crusin Dubber
Posts: 125
Threads: 19
Registered: June 20th, 2011
Member Is Offline
Location: Bathurst
Theme: UltimaBB Pro Blue ( Default )
|
| posted on September 21st, 2013 at 08:30 AM |
|
|
karmann141 I am with you. why would you sook over $12. A size 24 into a size 4 HAHAHAHAHAHAHAHA THAT IS VALUE FOR MONEY.
|
|
|
helbus
A.k.a.: Pete S
Super Administrator
Mad fabricator, paint and body
Posts: 7386
Threads: 312
Registered: September 1st, 2002
Member Is Offline
Location: In the garage chopping cars into bits
Theme: UltimaBB Pro Blue
Mood: In the thinking chair
|
| posted on September 21st, 2013 at 10:12 AM |
|
|
Out of interest what numbers were the sellers feedback? How many items had been sold and how many neutral or negative?
|
|
|
SuperOwen
Fahrvergnugen
Posts: 868
Threads: 67
Registered: January 18th, 2009
Member Is Offline
Theme: UltimaBB Pro Blue ( Default )
|
| posted on September 21st, 2013 at 11:15 AM |
|
|
Keep the pants and change the wife?
|
|
|
Craig Torrens
A.k.a.: Craig Torrens
Scirocco Rare
6 times Australian, 7 times State Hillclimb Class Champion
Posts: 8040
Threads: 347
Registered: January 10th, 2003
Member Is Offline
Location: Sydney
Theme: UltimaBB Pro Blue ( Default )
Mood: Time to go Salt lake racing, and actually achieve a result.
|
| posted on September 21st, 2013 at 11:18 AM |
|
|
Now that would be "good economics" ! 
|
|
|
silver
Veteran Volks Folk
Dangerous when poked
Posts: 2169
Threads: 162
Registered: December 8th, 2002
Member Is Offline
Location: Sydney
Theme: UltimaBB Pro Blue ( Default )
Mood: In 2 Minds
|
| posted on September 21st, 2013 at 11:21 AM |
|
|
| Quote: | Originally
posted by SuperOwen
Keep the pants and change the wife?
|
I'd find a wife that fitted the pants!
Keeping it real !
|
|
|
MISS VDUB
A.k.a.: Ash
Super Administrator
Mrs KOMBIBOB
Posts: 2565
Threads: 96
Registered: September 20th, 2005
Member Is Offline
Location: Beautiful Sunshine Coast, QLD
Theme: UltimaBB Pro White
Mood: Low down and Dirty
|
| posted on September 21st, 2013 at 11:52 AM |
|
|
Lesson here is, don't buy clothes online if you haven't compared the size to a supplied size chart. People get burnt buying clothes online only
because they haven't checked the measurements. I always go off measurements only, not sizing and have never had a problem.
1963 Single Cab Ute: "El Concreto"
1962 Baja Beetle: "Peanut"
1968 Porsche 912 SWB: "Pip"
1972 Kombi Snail: "The Snail"
2012 Skoda Octavia Scout: "Scout"
2016 Scirocco R: "Rocco"
|
|
|
MISS VDUB
A.k.a.: Ash
Super Administrator
Mrs KOMBIBOB
Posts: 2565
Threads: 96
Registered: September 20th, 2005
Member Is Offline
Location: Beautiful Sunshine Coast, QLD
Theme: UltimaBB Pro White
Mood: Low down and Dirty
|
| posted on September 21st, 2013 at 11:54 AM |
|
|
Without causing offence, could you actually make size 24 pants for that little cost? Alarm bells would have gone off there and made me a little
curious to ask the seller questions first.
1963 Single Cab Ute: "El Concreto"
1962 Baja Beetle: "Peanut"
1968 Porsche 912 SWB: "Pip"
1972 Kombi Snail: "The Snail"
2012 Skoda Octavia Scout: "Scout"
2016 Scirocco R: "Rocco"
|
|
|
h
A.k.a.: Towely BuMpEr KING! ILLegal ALIEN on a roadtrip
Scirocco Rare
fractals - an ever changing lifestyle
Posts: 7671
Threads: 375
Registered: February 3rd, 2005
Member Is Offline
Location: noosa hillbilly 'yee har'
Theme: XMBX Pro Green
Mood: A T3 is not a Kombi - stop waving at me
|
| posted on September 21st, 2013 at 11:08 PM |
|
|
erm um kill me
I want to charge you for me having to read such time wasting womans weekly bullocks
honestly you got your money back so do the RIGHT thing n send the threads back.. It's not that hard
you got your money back so you do not own them
send them back $7 postage is all you are whining about
I still can't beleive my razor is soo blunt n won't cut my wrists.. Arrrhhh
|
|
|
DakDak67
Officially Full-On Dubber
Posts: 208
Threads: 15
Registered: September 12th, 2011
Member Is Offline
Theme: XMBX Pro Green
|
| posted on September 22nd, 2013 at 06:17 AM |
|
|
X Eleventy thousand.^^^^^^^^^^^^^^^^
|
|
|
L7back
Slammed & Awesome Dubber
Posts: 89
Threads: 23
Registered: August 27th, 2011
Member Is Offline
Location: Sydney
Theme: UltimaBB Pro Black
Mood: Over the hump, it's all down hill from here.
|
| posted on September 23rd, 2013 at 12:28 AM |
|
|
Send it back.. Feel good about yourself and Old Man Karma will owe you one!
72 Bay Microbus, 67 Squareback, 59 Deluxe Bug  : |
|
|
