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 crewcabconnection
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Being Sid James
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| posted on August 27th, 2006 at 02:06 PM |
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Dealer Attitude Problems
So I take the kids out today to the park. As her in doors had put all three kids seat in the Forester (out of the the T3), I figured I'd just jumo in
and go with the bigger 2 kids (the middle seat is the baby chair).
What a pain in the arse. Taking skin off, trying to get the belts in behind the plastic baby seat. Had to do it again at the park, then at Maccas and
then at the next park. So Im over it by then.
So I've got the pip, and cant see any point in having the Sube really. So I figure I'll go see the VW dealer in the new Mega-Bing Centre out near
the regatta centre, on the way back. Get the kids out, and like the look of the TDi Transporter which may or may not be acutally called a Kombi.
Thesalesman seemed unable to resolve it. Nor offer any practical information on the 1.9 version verses 2.5 version, asside from the Kw written on his
photocopy. Nor could he work out if he had either version to drive. But then there are 4 in a line, so he can't work it out.
Then he wants to know if the wife is here? No why, so she can look after the kids and you can drive one...(obviously doesnt know the wife). So I'll
take on out for a spin then...well I can drive you round the block....erm not at 50-60k you can't....me and the kids want to drive it at least to
Richmond and back...the kids? he sez, oh no sir, we can't allow kids in. If you go get your wife, I can take you for a drive, she can look after the
kids.
No test drive and no wiser really than the moment I went in.
Right, rant over....thanks for nothing.
[ Edited on 27-8-2006 by crewcabconnection ]
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11CAB
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| posted on August 27th, 2006 at 02:59 PM |
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Thats perfectly reasonable, I know if I was buying one I'd like to be able to test drive it with the kids in......does he expect the wife to take the
kids in something else once you've bought it??
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johny rotten
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| posted on August 27th, 2006 at 08:23 PM |
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try a different dealer ,he doesn't wan't your money.
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crewcabconnection
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Being Sid James
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| posted on August 27th, 2006 at 09:39 PM |
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or buy a new Sube Liberty wagon and with the money left over, convert the T3 into Sube power too...put me right off. We like to buy a new ride for the
family every 3/4 years ... and today reminds me how easy it is to buy off a Sube dealer...certainly sir, bring the car back tommorrow....that kind of
thing. Then tonight I checked out the depreciation of VW vs Subaru...no contest...just with the fkers made a people mover...the new Triblinca SUV
looks way to Yank for me....and how much....did we all get rich? I didn't get the memo.
Cheers...
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squizy
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| posted on August 27th, 2006 at 09:47 PM |
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When I took a Territory for a test drive a few years ago, they let me put the child seat into it and disappear for 30 mins. It wasn't enough for me
to buy it, but a good experience all the same.
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crewcabconnection
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Being Sid James
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| posted on August 27th, 2006 at 10:06 PM |
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And how much would that have bombed in money...dealers...ppfffff.
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fekkinell
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| posted on August 27th, 2006 at 10:10 PM |
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just as easy to say "fine by me... no commision for you then... where's a manager, i want to talk to a professional!" 
"Mr Writer, why don't you tell it like it is? Why don't you tell it like it REALLY is?" - stereophonics
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 65busser
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| posted on August 27th, 2006 at 10:32 PM |
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Volkswagen would like to hear that one. Give head office a call. Unfortunately on the money the sales people are paid these days, we get monkeys.
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1303Steve
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| posted on August 27th, 2006 at 10:34 PM |
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Hi
I think the best way to get decent test drive is to rent the intended car for the weekend, that way you can use it for your usual chores and rental
cars have a rough life, so then you can see how its standing up and also ask the rental agent about any issues that they have had with that model car.
When we were looking for a Prado one dealer let me take one home to see if it fitted in garage OK.
No wonder VW only has a small slice of the local market.
Steve
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toplessbug
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| posted on August 28th, 2006 at 08:26 AM |
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different dealer ,different attitude
we are looking to buy a new golf gti and we went to town for a look and wern't impressed by the dealer so went to springwood vw and what a
difference,couldnt be more helpful they were excellent ,had stock and test drives were like, lets go
Don't argue with an idiot; people watching may not be able to tell the difference.
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blutopless2
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| posted on August 28th, 2006 at 08:33 AM |
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unfortunately these days it can be the luck of the draw with salespeople. i have found it depends upon a number of things as to how they sound when
you approach them or they approach you when looking at cars.
our local VW dealership was very helpful when we were looking at a new beetle. we spent about 3-4 hours on a sat morning taking a few of them on test
drives, so they shuffled the cars around for us and we simply drove in and jumped in the next car and took off for a 30 minute drive.. but i have
also seen where it is obvious that the salesperson has absolutely no idea in what features are in the car etc... we took a Honda Euro for a test drive
when they first came out and i asked if it had cruise control (which you could clearly see the controls on the steering wheel!) and he said no it
doesnt have it... lol.
it will also depend on how much they want a sale... those not selling will make the effort..those selling heaps will not... holden and ford were like
this years ago... holden salespeople couldn't care less coz they were selling heaps without trying.. ford was offering discounts and extras galore to
get people to buy especially if you told them you were comparing the falcon and commodore.
i would try a different dealer or just go straight to the manager and explain that you want to see if the kids will fit in the car and how much hassle
it will be etc...
see.... air and water do mix 
1974 1300
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oval TOFU
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| posted on August 28th, 2006 at 10:21 AM |
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If you do buy a new Transporter/kombi, drive it back to that original dealer and tell him what he missed out on. Also let his manager know while your
there too. And point out all the options you added to ya car - I think that's where the dealers make the most money on a sale. Oh, and tell em
you'll never take to them to get it serviced either..
...and Robert's ya father's brother...
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sinecure
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| posted on August 28th, 2006 at 10:50 PM |
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Remember, vote with your feet.
Love the rental idea, will definitely be doing that next time, great advice 1303Steve.
A POSSE AD ESSE.
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VWCOOL
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| posted on August 29th, 2006 at 08:14 AM |
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| Quote: | Originally
posted by crewcabconnection
And how much would that have bombed in money...dealers...ppfffff.
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do you want to buy a car to USE, or to sell again?
Buy a Territory. Best family car BAR NONE.
Keep it forever. Stop whinging about depreciation - caused by people like you who trade in every three years!
But yeah dealers can be zombies, huh
[ Edited on 28-8-2006 by VWCOOL ]
Pay your debts, CxxT
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Baja Robert
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| posted on August 29th, 2006 at 10:00 AM |
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| Quote: | Originally
posted by VWCOOL
| Quote: | Originally
posted by crewcabconnection
And how much would that have bombed in money...dealers...ppfffff.
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do you want to buy a car to USE, or to sell again?
Buy a Territory. Best family car BAR NONE.
Keep it forever. Stop whinging about depreciation - caused by people like you who trade in every three years!
But yeah dealers can be zombies, huh
[ Edited on 28-8-2006 by VWCOOL ]
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Yes Sir Mr Bossman. Know it all.
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 barls
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| posted on August 29th, 2006 at 08:55 PM |
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i had one not buying but selling. the gf's excel is for sale and got a call from a dealership to see if i can bring it in. so i drive 30 minutes
through peak hour traffic to get there. once there the guyu that rang is not there, but one of the other guys says he will have a look at it. he walks
out and goes what do we want so i tell him, and he goes no really what do you want for it. i tell him again thinking this is strange, he then procedes
to tell me i have no idea about cars and value. so i tell him i had the car valued at three time what he has offered. he then get shitty and tells me
to take my piece of shit and go so i did.
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VWCOOL
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| posted on August 29th, 2006 at 09:19 PM |
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| Quote: | Yes Sir Mr Bossman. Know it all.
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lol... Let me guess - you wear white shoes, open-neck shirts, drink cheap bourbon and sell cars!
[ Edited on 29-8-2006 by VWCOOL ]
Pay your debts, CxxT
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crewcabconnection
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Being Sid James
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| posted on August 29th, 2006 at 10:49 PM |
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a friend has a Territory. Big and noice car. Not saying its not. People like me buy a new family car every few years because our needs seem to change.
3 years ago we had 1 kid, not we have 3. Its about being practical...we love out T3 Caravelle, but in the next three years we will be doing a lot of
Ks, and the practicallity of a TDi makes the swap of a Forester to a Multi-van a good option.
All people movers are expensive, and we want something for 5 years. When we do come to sell it, I want the most back I can. We dont need an urban
tractor, as we won't be off road.
A Territory and a multivan are similar price on-road...but having enjoyed Subarus great re-sale prices, the 10k a year plus on a Territory and its
thirsty economy is a worry. I wish I could afford to not worry about it...I can see why people buy them, but we really need a bus...I didn't mean to
offend Territory owners ... just my criteria might not be the same...some new cars dump value more than others thats all, and Territories seem to dump
40% in a couple of years...but I might be wrong - just going off the Red Book and Car Sales...
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1303Steve
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| posted on August 30th, 2006 at 12:28 PM |
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Hi
The only problem with a Territory or any Ford or Holden is you seem to get Monday cars. Myself and my workmates have LPG Falcon utes, Ive done 26,000
ks and the diff is about to blow, my workmates have had trans and dffs with similar milage.
After spending way to much on old Audis I bought a Prado, its done 80,000 now and besides servicing all Ive done is change the front brake pads, I get
around 15 L/100 ks around town. My gas Falcon gets between 28-32 L/100s.
Steve
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chester
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| posted on August 30th, 2006 at 01:45 PM |
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Seems to be the bigger the franchise the less keen they are to be polite! Had nasty experience with Parra Chrysler (Lincorp Motor Group) down in
Sydney after buying Jeep Cherokee couple of years ago(trying to sell it if anyone is interested!??). Servicing was a nightmare - had to go to Camelia,
they didnt do half of what they claimed they did, tried to get me to buy brake pads when I didnt need them and got really shitty when challenged. They
then had cheek to put me on mail out asking me to go back and buy again from them - No chance!!
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