| [ Total Views: 489 | Total Replies: 5 | Thread Id: 55923 ] |
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 steve-89
A.k.a.: steve tanner (BIG RED)
Officially Full-On Dubber
slammed
Posts: 380
Threads: 53
Registered: March 10th, 2005
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Location: adelaide
Theme: UltimaBB Pro Blue ( Default )
Mood: type3d out
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| posted on September 1st, 2006 at 08:26 PM |
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bad costomer service: dont you hate it
just bought a remote control petrol car.
paid a considerably big amount for it, and ever since i have had it nothing has gone right.
i purchaced it last sunday and have been back every second day to get some thingt replaced or fixed.
i am quite happy to tell you there name
HOBBY HABBIT
ENFIELD
no matter wat you buy these days you even pay big money and all the people behind the counter are just interested in your money.
i bought the car for $400.00+ and have spent $120.00+ getting it fixed not to mention the petrol to get there all the time.
NOT HAPPY
absolute rip off.
steve
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rose
Veteran Volks Folk
doin it for d girls
Posts: 2036
Threads: 308
Registered: December 26th, 2004
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Location: Maryland - Newcastle
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Mood: always happy
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| posted on September 1st, 2006 at 08:35 PM |
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new toyota hiace
we have a drive line noise in our new toyota hiace van, it sounds like a diff noise ,we both can hear the noise our friends can hear the noise when we
take them for a drive??BUT Toyota dealer can not hear any thing:jesus
Now meeting trouble shooting toyota australia customer service rep to see if he can hear the drive line noise,
3 months after getting new $37000 VAN.
They are making us crazy
[img][/img]
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blutopless2
Veteran Volks Folk
DAMSLO
Posts: 2457
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Registered: January 8th, 2004
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Location: melbourne
Theme: UltimaBB Pro Blue
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| posted on September 1st, 2006 at 09:30 PM |
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thats a shame about the remote control car... when they are going they are heaps of fun...
can be difficult sometimes with remote control gear as the people behind the counter usually dont know stuff all about them.
see.... air and water do mix 
1974 1300
1997 MK3 Golf GL
2003 NB Cabrio
2012 Golf VI GTI
2014 Audi A4 Quattro |
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bugeyedbabe
Wolfsburg Elder
Wheres her VW heart on her sleeve
Posts: 3945
Threads: 64
Registered: January 8th, 2005
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Location: Bicheno, TASSIE!
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Mood: In love with a SMURF
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| posted on September 1st, 2006 at 10:13 PM |
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rose..
Big A had similar problem...there was a nice whine coming from under the hood of his car...its just on 2 years old.
He had problem in that...I could hear noise, his brother & mother he could hear noise....but when he took it in....service manager didnt.
He said " Thats okay...can u give me something that I came to YOU, told YOU about problem, and YOU, personally, cant find it.
Service manager "why?"
Big A "When I make a call to TOYOTA, AUSTRALIA, and tell them that YOU can't hear it, even though I can, my family can, as well as my friends, they
will know who to talk to regarding a hearing test. Especially if it turns out that in approx 6 months something really bad went wrong...the whine
turns out to be assoicated with a bearing in the wheel not motor or alternator, which in turn cause a HORRIFIC accident, and I sue. I'm SURE Toyota
Australia would love to know who it was that COULDNT hear the whine, and having it in writing helps with the paperwork later.
Manager simply looked at him.
Big A smiled nicely and said "well, are you willing to put your name down on paper with the statement that you can't hear the whine everyone else
can hear?"
The car was rebooked by manager immedately & spent 2 days in the workshop. They replaced the alternator, and have also located a very slow leak in
the power steering, which is to be repaired free under the warrenty. The car is back...and now has no whine.
Push your service group.
Threatening them isnt always necessary...but asking them to put their name to a statement which may be used later often gets the action you wanted.
To check over the car more thoroughly.
dubless. 
 And who the helled parked the Mitsubishi "Prancer" under my
house??? |
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jo_tas
A.k.a.: Josie McLean
Custom Title Time!
Posts: 1547
Threads: 126
Registered: August 16th, 2004
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Location: Hobart, Tasmania
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| posted on September 1st, 2006 at 11:49 PM |
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Glad to hear things worked out with that Donna!!
:kiss
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DUB54V
Seriously Crusin Dubber
Posts: 126
Threads: 3
Registered: September 26th, 2005
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Location: sydney
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| posted on September 2nd, 2006 at 08:56 AM |
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Rose i have the new hiace n mine has a whine to it aswell if its loaded up the whining stops iv found it only whines wen its empty they told me its
normal i put sound deadner,mdf boards and carpet and now no more road noise or whining n looks good
sorry fellow veedubbers i know its not vw related but my toyota wears a vw badge on the front
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