| [ Total Views: 949 | Total Replies: 10 | Thread Id: 67202 ] |
|
|
 Golde60
Fahrvergnugen
Posts: 858
Threads: 73
Registered: August 25th, 2002
Member Is Offline
Location: Back in Dubai
Theme: UltimaBB Pro Blue ( Default )
Mood: Searching for the next project
|
| posted on January 28th, 2008 at 03:01 AM |
|
|
difficulties dealing with Bergs for supplying parts
is it just me, or have other people had difficulties dealing with the bergs
I cant get better than 1 email per week, and I cant get any confirmation of a purchase despite trying pretty hard.
I am after a 60% reduced throw shifter, and am close to giving up
does anyone have a friendly contact there?
I have been dealing with Kathie who has been ok, but just cant get a regular flow of email discussions going with them.....
...................( O \ l / O ).....................
|
|
|
 vw54
Super Administrator
Always Waiting 4 Friday
Posts: 16723
Threads: 378
Registered: August 26th, 2002
Member Is Offline
Location: Sunny Sydney
Theme: UltimaBB Pro Blue ( Default )
Mood: Oval resto ongoing
|
| posted on January 28th, 2008 at 06:04 AM |
|
|
you may be better off using the phone
|
|
|
dangerous
A.k.a.: Dave Butler Muffin Man
23 Windows of Awesome
Posts: 5901
Threads: 178
Registered: January 6th, 2005
Member Is Offline
Location: Gold Coast
Theme: UltimaBB Pro Blue ( Default )
Mood: 591
|
| posted on January 28th, 2008 at 06:19 AM |
|
|
Yes get on the phone.
Most likely no stock and she has no contol over this, and hates to be the bearer of bad news.
But a quick phone call will reveal all.
| Quote: | Originally
posted by westi
That's mad Alan.
|
|
|
|
hellbugged
A.k.a.: Daimo Pell
23 Windows of Awesome
48's and straight cuts
Posts: 5080
Threads: 116
Registered: April 17th, 2003
Member Is Offline
Location: Nambucca Valley NSW
Theme: UltimaBB Psyche Blue
Mood: Couldn't care less
|
| posted on January 28th, 2008 at 07:10 AM |
|
|
as above
no , you won't get regular emails..........sometimes after placing an order there will be no contact, but the parts will turn up on your doorstep as
usual...........most times when it doesn't turn up for a couple of weeks, it's because they're out of stock.
use the phone, costs a couple of dollars for 15 minutes, phone in the morning when you get up, have the part number and your credit card ready.
worth the wait
|
|
|
johny rotten
Officially Full-On Dubber
Posts: 366
Threads: 5
Registered: April 6th, 2004
Member Is Offline
Theme: UltimaBB Pro Blue ( Default )
|
| posted on January 28th, 2008 at 07:19 AM |
|
|
Most businesses don't answer emails very often as computers are unreliable, spam etc.
Pick up the phone 
|
|
|
 Bizarre
Super Moderator
The artist formerly known as blue74l
Posts: 12757
Threads: 732
Registered: August 25th, 2002
Member Is Offline
Location: Abbotsford, Sydney
Theme: UltimaBB Pro Blue ( Default )
|
| posted on January 28th, 2008 at 10:36 AM |
|
|
Get on Skype and call them
2.7c per minute to Europe and US
Called Sweden for 1/2hr the other day and was under a $1.00
Futue te ipsum!!!
|
|
|
Craig Torrens
A.k.a.: Craig Torrens
Scirocco Rare
6 times Australian, 7 times State Hillclimb Class Champion
Posts: 8040
Threads: 347
Registered: January 10th, 2003
Member Is Offline
Location: Sydney
Theme: UltimaBB Pro Blue ( Default )
Mood: Time to go Salt lake racing, and actually achieve a result.
|
| posted on January 28th, 2008 at 04:45 PM |
|
|
| Quote: | Originally
posted by Bizarre
Called Sweden for 1/2hr the other day and was under a $1.00
|
Now that's cheap phone sex ! Is she blonde ??
|
|
|
Golde60
Fahrvergnugen
Posts: 858
Threads: 73
Registered: August 25th, 2002
Member Is Offline
Location: Back in Dubai
Theme: UltimaBB Pro Blue ( Default )
Mood: Searching for the next project
|
| posted on January 28th, 2008 at 06:28 PM |
|
|
ok I get it.
have used skype before, so will do it again.
I guess I am just used to the web ordering and emails from other places.
thanks for the heads up, I was starting to get a bit worried after the lack of response, but if you guys have had good experiences with them then I
will not be so worried. ta
...................( O \ l / O ).....................
|
|
|
GASBNR
Fahrvergnugen
Posts: 894
Threads: 120
Registered: January 19th, 2003
Member Is Offline
Location: Melbourne
Theme: UltimaBB Pro Blue ( Default )
Mood: mellow
|
| posted on January 29th, 2008 at 11:36 AM |
|
|
I just ordered some parts on line, then read this, I think I'll give me a call in the morning,
My locking berg shifter is the best things ever
SORRY BOUT THAT!
|
|
|
hellbugged
A.k.a.: Daimo Pell
23 Windows of Awesome
48's and straight cuts
Posts: 5080
Threads: 116
Registered: April 17th, 2003
Member Is Offline
Location: Nambucca Valley NSW
Theme: UltimaBB Psyche Blue
Mood: Couldn't care less
|
| posted on January 29th, 2008 at 05:44 PM |
|
|
no need for panic, just don't expect a daily update on your order via email
|
|
|
Golde60
Fahrvergnugen
Posts: 858
Threads: 73
Registered: August 25th, 2002
Member Is Offline
Location: Back in Dubai
Theme: UltimaBB Pro Blue ( Default )
Mood: Searching for the next project
|
| posted on January 30th, 2008 at 03:46 AM |
|
|
wasnt panic
just a bit worried after getting no response or confirmation after sending credit card details via email
just got of the phone (skype) now and was a bit like what you said:
| Quote: | Originally
posted by dumone
sometimes after placing an order there will be no contact, but the parts will turn up on your doorstep as usual.........
|
parts had already been shipped
all good
...................( O \ l / O ).....................
|
|
|
