I have emailed him 7 times now asking him to call me and rang over 180 times...yes 180, always user busy....
I placed an order on 24th Feb, got 3/4 of it 3 weeks ago, still waiting for the rest.
Half of what is missing I have paid for.
Anyone live nearby to check for vital signs?
I don't know what else to do....Office of fair trading?
Very frustrating, could have got the lot from the States, quicker and cheaper....
Dave
barls ·
he was two weeks ago when i was there.
adlbeetle66 ·
😂 It took six months to get my parts ~ which was only some mirrors, and some tail lights!!
How sad that this is a regular story.......
Imagine how good a business it could be if it was run professionaly..............
Have bought parts from him before and the longest wait i had was 2 weeks,will think more than twice before ordering again........
Governor ·
Called him yesterday
Never had a problem with getting my parts
landfall ·
Never,ever, ever again.
He could advertise at half the price and I would not go near him. Maybe OK if you go in person, but by mail order? Forget it.
adlbeetle66 ·
Just like my experience. I ordered some bits as stated above, but 3 weeks and i hadn't heard from him. So i went to Mick Motors to buy the same bits, who were more expensive, but more helpful. I asked Mick if he was still there, he said yes, it would probably be 6 months till you hear from him, so i bought the bits at Micks. It was 6 months and 1 day till i got my parts.. 🙁😬
PAZZAN ·
THERE YESTERDAY HE HAS A COLD BUT HE IS THERE
roofchop ·
Still no replies, 20 odd calls to landline and mobile yesterday...
$1300+ order with parts missing....
If any of you city dwellers are visiting George, could you please mention order number 30040 and ask him to check his inbox and sort this mess out!
That would be very much apreciated.
Thanks all !
Frustrated Dave!
esevwbits ·
ordered parts yesterday, received this morning. George is the man!
roofchop ·
esevwbits wrote:ordered parts yesterday, received this morning. George is the man!
How is that possible? what did you do different?
zayus ·
Checked the website, yesterday - Classic VW is closed, this weekend.
Have never ordered parts online, but have purchased in store quite a few times. The service from George was good.
Sorry to hear your online/phone experience hasn't been too good.
roofchop ·
What website are you looking at?
The one I am using has no info regarding opening times etc.
esevwbits wrote:ordered parts yesterday, received this morning. George is the man!
How is that possible? what did you do different?
Thats what i wanna know too! 🤪
IWL_86 ·
No issues finding George when I need him. Try Cip1 next time perhaps
esevwbits ·
ring early morning, confirm parts are available, order, give card details, receive goods.
works everytime
ancientbugger ·
Obviously he has enough customers and doesn't need any more 🙁
rickp ·
i managed to call him today, he didnt have what i wanted though and he told me it would take a month which is more honest than the 2 weeks he usually gives me
Craig Torrens ·
I've always had great service from George.....never had a problem.
waltermitty ·
esevwbits wrote:ring early morning, confirm parts are available, order, give card details, receive goods.
works everytime
sounds like ordering from the Sinefeld " soup nazi " 🤪
Mitchell
roofchop ·
esevwbits wrote:ring early morning, confirm parts are available, order, give card details, receive goods.
works everytime
No it does not......
I have been ringing every morning many times for weeks, always "user busy" or mobile goes to message bank.....
Could anyone who is privaliged to talk to him ask him to look at order 30040 or read his emails before I call the office of fair trading?
He is taking the P**S
adlbeetle66 ·
🙁. What a pity... So mobile didn't work either?
wombatventures ·
Maybe someone should email George a copy of this thread and the other one that mentions him. Seems some people find him ok to deal with while others aren't satisfied. perhaps if he knew that he might change his business practices.
Just my2c worth
roofchop ·
He doesn't reply to e mails either....
I either have to drive 8+ hours (or fly) to say hello or open a case with the office of fair trading.
Is there anyone local to him that can ask him to contact me re order 30040
over 200 phone calls, 10 emails to 2 addresses, nothing....
Thanks
Dave
roofchop ·
roofchop wrote:He doesn't reply to e mails either....
I either have to drive 8+ hours (or fly) to say hello or open a case with the office of fair trading.
Is there anyone local to him that can ask him to contact me re order 30040
over 200 phone calls, 10 emails to 2 addresses, nothing....
Thanks
Dave
Anyone nearby? Please? Another 20 calls yesterday........
HappyDaze ·
There must be someone who could have a word to George, on Dave's behalf ?
I rarely travel to Sydney these days - can't stand the place - otherwise I would call in.
bugmaniaar ·
Surely he is aware of these dramas........Come on man.........
1966 type 3 ·
was there today no probs
barls ·
if i get a chance ill drop in and ask him but ill be honest its probably not going to happen
roofchop ·
1966 type 3 wrote:was there today no probs
Why did you not mention order 30040???
Not too difficult.
Canni. ·
Did you pay using credit card? Could call them and dispute the transaction?
It works - i have recalled transactions where i was not satisfied
HappyDaze ·
Nicely tidied up there, Barry. 👍
roofchop ·
I will call the credit card company tomorrow.
I wonder if they will have any luck getting hold of George!
Dave
Edit, supposed to lodge a dispute within 30 days of the transaction! I am a month too late thanks to the awesome response from CVD. I will still try anyway.
esevwbits ·
Gave him a call, said he spoke to you earlier today. sorry i didn't try earlier!
roofchop ·
Finally talked to the man himself! I was iso shocked to get an answer I forgot what I was missing! Had to run down to the house; told George all the missing bits, " no problem mate, give me 3 days"
He doesn't check emails as he gets too many!
Stressful and plain too hard, I used to use him as he is the cheapest....
Dave🤪
HappyDaze ·
Wouldn't say too much for the next 3 days or so, if I were you.🙅
adlbeetle66 ·
😵💫😂
mike64 ·
28-4-15......... 3 days !!!.... Or just the sound of crickets ?
vw54 ·
Stressful and plain too hard, I used to use him as he is the cheapest....
is it worth the heart ache
adlbeetle66 ·
vw54 wrote:
Stressful and plain too hard, I used to use him as he is the cheapest....
is it worth the heart ache
I think the emphasis is on the "used to" 😂
J BOMB ·
I've bought loads of stuff of George over the years waiting 5 days most but now I'm 6 weeks into waiting for a $30 order, he must be under the pump, or stones4u is killing it🤪
roofchop ·
Still waiting..... Totally taking the p**s😬
bugmaniaar ·
Send round a current affair.....
adlbeetle66 ·
😂 There should be such thing as "AussieVeeDubber's Current Affairs" 😂
VDUBXTC ·
Never had a drama with using Him. Always gotten through to him in the mornings. Parts delivered the next day
roofchop ·
Someone here showed G this thread, he rang me! Twice!😎
Promised me all the parts I am missing, and free gifts for the delay! 😎
That was 2 weeks ago.😠
I got some parts last week. 😎
Still waiting for flame thrower coil, door mirror, indicator switch, all ordered in Feburary.😠
Yes I tried to call him, "user busy" 23 times this week?😠
adlbeetle66 ·
roofchop wrote:Someone here showed G this thread, he rang me! Twice!😎
Promised me all the parts I am missing, and free gifts for the delay! 😎
Wow!! George rang you!? 👍
esevwbits ·
roofchop wrote:Someone here showed G this thread, he rang me! Twice!😎
Promised me all the parts I am missing, and free gifts for the delay! 😎
haha that'd be me!
he'll get around to you.
HINT - don't purchase if not in stock.
bugmaniaar ·
Free gifts......
Steak knives??🤪
landfall ·
bugmaniaar wrote:Free gifts......
Steak knives??🤪
Wait, there's more.
Waiting, that is.
roofchop ·
Thanks esevwbits, I wondered who did the deed! (You may have to do it again....)
The free gifts might be stainless steel J pipes!😎
Even if the missing bits were on a slow boat from China I should have them by now?(3 moinths??)
Bugging me as I can't use my new dissy until the coil arrives😬
Pertronix Australia have the coils in stock in Melbourne, but I already paid CVD for mine😠
Maybe today?
landfall ·
Gave up last month waiting for orders placed Jan and Feb.
Also received wrong parts, despite emailing with specific instructions.
There are far better suppliers about at just as competitive pricing.
Governor ·
I have used George and luckily I havent had a problem.
But as there are posts complaining about his service every 3 months, I am aware that it might take a while to get my parts and I take that into consideration, if I need the parts urgently I will order elsewhere.
To be honest as these posts are started about every 3 months, if you order from him you should know its at your risk.
roofchop ·
Yea, I got the coil yesterday!!😎
And the bonus free SS J pipes😎 (Thanks CVD!)
Still no indicator switch or door mirror😠
Part no's 98-9576 and 113857514B Both items showing "in stock" both items marked as "shipped" on my invoice. George was informed of all the missing items when I did talk to him.
One last push from G and it will all be over🤪
monte ·
he is a useless business owner, cant believe someone went there and didn't ask, but glad someone went there and showed him this thread pitty he didn't learn or care more
3. Poke the person a little. If there is any sort of reaction, the person is likely to be alive; however, even this isn't a certain indicator either way, as an unconscious person may show no response, while a dead person may expel air and noise.
If the person seems to be sleeping, gently shake him or her.
Of course its irrelevant to me now weather he is dead or alive i waited 12 months for a TMI interior luckily it didn't hold me up much as i was planning for George to take some time but as the schedule got closer I cancelled and ended up getting one elsewhere.
M
wombatventures ·
esevwbits - Next time you talk to George you might suggest he has lost a lot of business.
Judging by the several threads on here pertaining to his business I'd guess he's lost 20 plus customers in the last 6 months. I for one have thrown several thousand to other suppliers. if I'd lost that much business I'd be taking a look at my customer service.
Maybe there is so much VW work in Sydney that he doesn't need customers.
Outside the 3 big cities the number of parts suppliers is SFA.
Hell If that's the case maybe I'll start a parts supply business for non Sydney Dub owners!
Just Kidding Folks
adlbeetle66 ·
^^ 👍 ^^
He has lost me as a customer, thats for sure...
bugmaniaar ·
No More for me also....
Price isn't everything....infact it aint nuffin if you don't get ya parts when needed...........
1303Steve ·
Ive been calling all day yesterday and today, I just want to see if he has any of these in stock before I go over to buy one, this is ridiculous and Dave I did call 9789 1777 they dont have any.
Has anybody seen them on the shelf?
HotRodMatt ·
As long as he has one or two customers that is enough, remember the extortionate prices everyone else was charging before he opened? The fact that those businesses still survive after dropping their prices by 50% or more shows how much those businesses were reaming you.
roofchop ·
For my indicator switch and door mirror.
Anyone who is there, can you ask him nicely to post my stuff?
Interestingly have you seen "German-autoxtras" on Ebay?
It is the man himself with over 1000 posotive feedbacks for fast delivery good value etc!
Unfortunately he dosn't list all of his stock on Ebay.
Dave
m4co ·
Has anyone been over to Classic vee dub lately? I made an order in early December but have not received anything yet. I must have called a hundred times buy now and no answer ❓ I was hoping to get the parts and do some work while I am on holidays but looks like that is not going to happen. I even wrote a letter and sent it requesting the order be posted. Is the store still open? I might have to drive down there to get the parts.
1303Steve ·
i drove past the other day, the door was open
liam66 ·
Ive been desperately waiting on parts for months- always 'two weeks away'. Im a pretty good customer- spent about 10 grand with classic vee dub in 4 years.
No-ones been there since Christmas, I've been there a few times. Called plenty, called and texted his mobile. No answer.
Over it.
By the same token I'm not going to put up with the wildly overpriced , self righteous local alternatives. I really don't need the lecture on why every other vendor sucks, the interrogation on where I sourced the other parts or the free attitude.
I've spent $8k on karmann bits from the US in the last fortnight.
Easy to place the order, knew what they were talking about, almost everything in stock, turned up when they said, they informed me of the exact delivery time for the items they were short- and they've been delivered as described.
I'd love to source the other 2 to 3 K of bits locally, but life, and my temper are both too short.
landfall ·
👍 Unfortunately this seems to be the attitude of many an Australian business, not just the VW crowd.
karmann141 ·
👍 Couldn't agree more
ancientbugger ·
Can't help thinking that if he's not alive then the funeral would be something like this - Order the casket, it arrives (if at all!) 6 months down the line, then you'd find it's the wrong size and not the colour you ordered originally. The plot at the cemetery is already occupied but you'd already paid for it and can't get your money back and when you've got the casket and the plot all eventually sorted out you find out he's not dead , just not been answering his phone or emails and it's someone elses body just delivered to the wrong address!!
karmann141 ·
Governor wrote:I have used George and luckily I havent had a problem.
But as there are posts complaining about his service every 3 months, I am aware that it might take a while to get my parts and I take that into consideration, if I need the parts urgently I will order elsewhere.
To be honest as these posts are started about every 3 months, if you order from him you should know its at your risk.
I personally also have never had a problem with George - items have always arrived very quickly and as for quality you get what you pay for. He has the good stuff and the crap (same as every other reseller).
He is fully aware of what most people think of his business style (or lack there of), I've told him - he simply could'nt give a rats what people think.
I always drop into his shop when in Sydney and buy whatever I need that's instock - he has a great range of stock. His phone is always ringing no-stop - he could'nt care less about losing a few customers. It's worth taking a trailer and going to the shop personally and loading up, he's always there (except holidays) and he's always open to doing you a good deal. I know price isn't everything, but when you're buying a shit load, it helps.
The advice above is good - if you definitely need it in a hurry - don't order it online from George.
Whinging here is not going to change the way he does business - so use him to your best advantage.🙂
wombatventures ·
Been getting all my parts elsewhere without having to drive 1000km each way. Delivered to my door. All a phone call or an email away.
Customer service is 100% of business. Supply a good product with efficient friendly service, no hassles. The business rolls in and customers don't bag you out on a website.
One of my suppliers doesn't even have an email address. And he supplies what I need with a phone call and prompt delivery. Gotta love that!
Capn Steve ·
Same story here, have rung repeatedly and emailed to find out where my parts are. Phone rings out and noresponse or reply to email. I'm ringing the number on his web site is thee a better number to contact him on? Very frustrating.
wombatventures ·
No Comment on this I recieved as an email...
bugmaniaar ·
Man.......that's some fancy toilet paper. wonder if its 2 or 3 ply..................
Phil74Camper ·
(Teacher slaps his knuckles with ruler) - Capital J at the start of new sentence / paragraph.
"Please contact me if there ARE any questions"
Write out 100 times.
wombatventures ·
Grammar and spelling as good as delivery.
Trying to work out how to contact him if there's a question.
Still ordering elsewhere.
$1000 Deposit after Auction and full payment within 5 Days
Thanks and Good Luck
PMSL.....He obviously doesn't want to be stuffed around by the buyer....now if he only applied the same to his business dealings..............
jimby ·
a mate was interested in the oval, I popped in and asked why the chassis number was from a 1968 pan and George said "i dunno the chassis number so i just made it up"
I advised my mate to steer clear.😂
southspark ·
I can explain why George still has a thriving VW supply business. I needed all new parts for a chassis front to back.Got three quotes ,one replied next day $5440.a week later another $4800 but didn,t have all parts I finally got through to George he replied with quote next day $2400.For the cost difference the Mrs.and I caught the boat from Tassie drove up to Sydney went to see George at the shop checked the quality of the parts (same).We will spend a few days with our family and drive back and be still be ahead financially.This is no disrespect to the other suppliers as I know they are all good blokes but.$$$$ still talks.Yes George still does not answer the phone while he is serving a customer at the shop,because he is just one person,and I do think most customers appreciate someones uninterrupted service.
My 2cents worth Regards Paul
h ·
^ 2k the difference in a week or so.. huh??
r u kidding?
that's how you don't run a business.. surely WTF is going on here
crap service would reflect crap prolly Chinese parts one would think..
driving up from another state and still be in front, yeah but no
and 'making up the chassis numbers' sounds legit 🤪
it pays to shop around 👍
there's something in that for all of us..
landfall ·
Next time I want a $10 part I'll drive up from Hobart????
I purchased a rear apron off George, after explaining carefully that I wanted a late model one with bump, I received the wrong one. Emailed him and told him that it was incorrect and that the freight charge from Hobart was such that I might as well keep it and try and sell it here and I would get another one. He then went on to say that the later one's were unattainable, got one from JustKamper the following week.
vw54 ·
got one from JustKamper the following week.
Plenty of them around
wombatventures ·
In the last month I've come across a George thread on at least 4 different Forums!
He's definately famous!
Bizarre ·
probably the same person on 4 different forums
from what i read some people love G and some dont
move on 😘
👍
HotRodMatt ·
I'll say it again. You should all love him.
Everyone who had been screwing you for years dropped their prices dramatically as soon as he started, and it didn't hurt them one bit.