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Classic VeeDub - thumbs up for customer service

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Sides Veteran Volks Folk

2,220 posts · joined May 2007 ·

#806523
Wanted to post my good experience with George from Classic VeeDub.

I bought an alternator conversion kit from Classic when they were on special a couple of months back. Unfortunately the alt died during the first day of use.... bummer.

So I e-mailed Classic about the prob. George replied the next morning, and once confirmed the alt was dead he was on the phone within 10 minutes to let me know he'd send a replacement out that day.

Sure enough, the next day it arrived.

Can't ask for better customer service than that !!!

👍 👍

😀
VWDCQ vice pres & web dude - vwdcqinc.org.au
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Pollywaffle .:Ben:.

385 posts · joined Aug 2009 ·

#806530
Nice to hear it worked out for you. I love going to CVD. I have a hard time calling the shop though because it's always engaged! Must be a busy man :P

vwsteve karmann crazy

2,087 posts · joined Jul 2006 ·

#806537
Yes ive never had a problem with george either, a couple times the wrong part sent but he sends the right one straight after letting him know, thumbs up to him from me too👍
1 1963 356b porsche coupe
2 1960 karmann ghia cab
1 1965 karmann ghia cab
1 1966 karmann cab
1 1961 split ute
1 1967 split p/van
1 1952 standard bug
1 1963 ragtop
1 1960 ragtop
2 1954 ovals
1 1956 oval baja project
1 1957 oval flying flea