volks.com.au

vwo60 Veteran Volks Folk

2,036 posts · joined Feb 2007 · 15 Feb 2012, 12:45 pm

#887049

Just a quick thank you to Wassim at volks for his excellent service, i purchased a item that did not fit correctly, Wassim refunded my money including the freight and arranged to have it picked up for return, then the full refund turned up in my account. Thanks Wassim.

snitz Wolfsburg Wizard

605 posts · joined Sep 2008 · 15 Feb 2012, 6:46 pm

#887096

Yep...bought a heap of gear from Wassim..Super quick service, products packaged well when posted..A great guy..Hopefully more people back him so he can increase his product range and continue to provide us enthusiasts will competitively-priced parts.

ancientbugger Custom Title Time!

1,986 posts · joined Mar 2004 · 15 Feb 2012, 7:11 pm

#887102

Good customer service = good customers!

SebastienPeek Custom Title Time!

1,657 posts · joined May 2011 · 15 Feb 2012, 7:37 pm

#887108

Agreed,
Wassim is amazing when it comes to customer service. Was great!

Ordered the 009 style distributor (without vacuum advance) and received the one with the vacuum advance.
Contacted him ASAP. The day after he sent the correct one, with a pre-paid package to send the mistaken one back.

Was great!

The sold one, '73 VW 1303 - Zelda
The project, '74 VW 1303 - Gretl