I have emailed him 7 times now asking him to call me and rang over 180 times...yes 180, always user busy....
I placed an order on 24th Feb, got 3/4 of it 3 weeks ago, still waiting for the rest.
Half of what is missing I have paid for.
Anyone live nearby to check for vital signs?
I don't know what else to do....Office of fair trading?
Very frustrating, could have got the lot from the States, quicker and cheaper....
Dave
he was two weeks ago when i was there.
It took six months to get my parts ~ which was only some mirrors,
and some tail lights!!
MOBILE 0412434762
Or view the thread about him HERE
Mobile....GOLD
Cheers!
No Probs.
Is it relevant?
Mitchell
How sad that this is a regular story.......
Imagine how good a business it could be if it was run professionaly..............
Have bought parts from him before and the longest wait i had was 2 weeks,will think more than twice before ordering again........
Called him yesterday
Never had a problem with getting my parts
Never,ever, ever again.
He could advertise at half the price and I would not go near him. Maybe OK if you go in person, but by mail order? Forget it.
Just like my experience. I ordered some bits as stated above, but 3 weeks and i hadn't heard from him. So i went to Mick Motors to buy the same bits, who were more expensive, but more helpful. I asked Mick if he was still there, he said yes, it would probably be 6 months till you hear from him, so i bought the bits at Micks. It was 6 months and 1 day till i got my parts..
THERE YESTERDAY HE HAS A COLD BUT HE IS THERE
Still no replies, 20 odd calls to landline and mobile yesterday...
$1300+ order with parts missing....
If any of you city dwellers are visiting George, could you please mention order number 30040 and ask him to check his inbox and sort this mess out!
That would be very much apreciated.
Thanks all !
Frustrated Dave!
ordered parts yesterday, received this morning. George is the man!
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Checked the website, yesterday - Classic VW is closed, this weekend.
Have never ordered parts online, but have purchased in store quite a few times. The service from George was good.
Sorry to hear your online/phone experience hasn't been too good.
What website are you looking at?
The one I am using has no info regarding opening times etc.
http://www.classicveedub.com.au/cvd_new/part_search.aspx?item_code=1
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No issues finding George when I need him. Try Cip1 next time perhaps
ring early morning, confirm parts are available, order, give card details, receive goods.
works everytime
Obviously he has enough customers and doesn't need any more
i managed to call him today, he didnt have what i wanted though and he told me it would take a month which is more honest than the 2 weeks he usually gives me
I've always had great service from George.....never had a problem.
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. What a pity... So mobile didn't work either?
Maybe someone should email George a copy of this thread and the other one that mentions him. Seems some people find him ok to deal with while others
aren't satisfied. perhaps if he knew that he might change his business practices.
Just my2c worth
He doesn't reply to e mails either....
I either have to drive 8+ hours (or fly) to say hello or open a case with the office of fair trading.
Is there anyone local to him that can ask him to contact me re order 30040
over 200 phone calls, 10 emails to 2 addresses, nothing....
Thanks
Dave
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There must be someone who could have a word to George, on Dave's behalf ?
I rarely travel to Sydney these days - can't stand the place - otherwise I would call in.
Surely he is aware of these dramas........Come on man.........