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Author: Subject:  Classic Vee-Dub - Huh?
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posted on September 6th, 2011 at 10:50 AM



Don't know about Classic VW but I have used Vintage Vee Dub in Campsie for many years and have never once had a problem. Boris and Michael are extremely knowlegeble and helpful and I have had extremely great service from them, and they have put in extra effort when I needed a particular hard to get part. I live in the Snowy Mountains and still get my stuff the next day.
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posted on September 11th, 2011 at 07:15 PM



s'funny,even though i have been here nearly 7 years now i still use my old suppliers back in the uk,fast shipping & reliable..at least they answer the phone ...

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posted on September 14th, 2011 at 01:44 PM



Quote:
Originally posted by Pollywaffle
I drove to CVD yesterday to pick up some POR-15. I arrived there about 3:45pm and he was closed. His hours are apparently 'till 5pm. I was fuming! An hour round trip for nothing.

Other than that, I've never really had a problem with him. He seems very nice and helpful. The level of quality on some items are iffy though. If I need some better quality items, I'll spend a bit more money and buy from Vintage VW. Boris is very helpful and answers the phone.


My Son drove down there on Easter Saturday and He was closed
4 hour trip... 4 hours back...

He drove down again last week and the VW shop was mostly a Cement statue and pavers shop
and not much VW stock..
maybe He is getting sick of selling VW parts...??

My Son told Him about coming down at Easter and George said sometimes I close for two weeks and sometimes 3 weeks

VOLLKS.COM is looking better and better...

LEE




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posted on September 14th, 2011 at 02:41 PM



Quote:
maybe He is getting sick of selling VW parts...??

LEE



Maybe he's just getting sick of the bitching :lol:




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posted on September 14th, 2011 at 04:59 PM



Got our package today ;)



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posted on September 14th, 2011 at 05:19 PM



Ordered my luggage compartment rust repair panel from George @ CVD..replied to all my emails and posted the panel promptly. Very courteous over the phone and in emails..I have never had a problem with CVD. Perhaps people these days just WANT..WANT..WANT and are impatient?..just my 2 cents..I think people should be reasonable and give and take..after all we are only human and so are the people that run these businesses..They have shit days too you know..(this is just a general statement that is not directed to anyone)..:cool:
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posted on September 14th, 2011 at 05:25 PM



Quote:
Originally posted by snitz
Ordered my luggage compartment rust repair panel from George @ CVD..replied to all my emails and posted the panel promptly. Very courteous over the phone and in emails..I have never had a problem with CVD. Perhaps people these days just WANT..WANT..WANT and are impatient?..just my 2 cents..I think people should be reasonable and give and take..after all we are only human and so are the people that run these businesses..They have shit days too you know..(this is just a general statement that is not directed to anyone)..:cool:



yeah i understand where your coming from.

but i ordered a roof rack over 3 weeks ago and i am still waiting, in the meantime i have bought several things from america and they are already on the car.

its a joke, maybe i am i person who WANTS WANTS WANTS, because this is ridiculous.


rant completed:borg:




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posted on September 14th, 2011 at 05:43 PM



I have had no problems dealing with George other than him not answering the phone.
I understand some getting frustrated .
I just ordered a full TMI interior door card set and drinks tray partition panel, I got quotes from others but George is 25 - 30 5 cheaper.
Same for most of his gear.

Worth wile being patient I believe.

Mitchell




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posted on September 14th, 2011 at 05:58 PM



Not all things listed on the site are available straight away. George sources most parts from the U.S and shipping has been slower than normal from the U.S to Australia lately. There are things that we have ordered and will have to wait for because of this. Some things are out of his hands, but he does his best.

We persisted because we are long time customers and I know it's appreciated by him. Agreed frustrating if you are impatient like me, but worthwhile all the same. Keep calling!




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posted on September 14th, 2011 at 06:14 PM



i refuse to call when you order online, simply because you ordered ONLINE.

you should never have to call up to 're-order' or 'remind' the seller to post your purchases. its bad business




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posted on September 14th, 2011 at 06:20 PM



I've never ordered online, always call and speak to the man. That way you know if it's in stock, and if not, a rough ETA. Seller can't post something that isn't in stock. Old fashioned service like a phone call tells you everything, never assume and past judgements. Never trusted online ordering, if I do, I usually follow it up with an email at least to ensure it's worked.



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posted on September 14th, 2011 at 07:20 PM



Quote:
Originally posted by surfpig
Quote:
Originally posted by snitz
Ordered my luggage compartment rust repair panel from George @ CVD..replied to all my emails and posted the panel promptly. Very courteous over the phone and in emails..I have never had a problem with CVD. Perhaps people these days just WANT..WANT..WANT and are impatient?..just my 2 cents..I think people should be reasonable and give and take..after all we are only human and so are the people that run these businesses..They have shit days too you know..(this is just a general statement that is not directed to anyone)..:cool:



yeah i understand where your coming from.

but i ordered a roof rack over 3 weeks ago and i am still waiting, in the meantime i have bought several things from america and they are already on the car.

its a joke, maybe i am i person who WANTS WANTS WANTS, because this is ridiculous.


rant completed:borg:



Hi
George wouldn't be getting most of stuff via air freight as the cost would be too great...
that is probably why they still haven't arrived..
most likely in a container...

Lee




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question.gif posted on September 14th, 2011 at 07:24 PM



Quote:
Originally posted by MISS VDUB
I've never ordered online, always call and speak to the man. That way you know if it's in stock, and if not, a rough ETA. Seller can't post something that isn't in stock. Old fashioned service like a phone call tells you everything, never assume and past judgements. Never trusted online ordering, if I do, I usually follow it up with an email at least to ensure it's worked.


You must have a special phone Ash....
as its either always busy or just rings...

Problem seems to be that He does everything himself...

and He doesn't seem to use part numbers??

looks like the concrete business may take over?????

Lee




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posted on September 14th, 2011 at 07:27 PM



Quote:
Originally posted by VDUBXTC
Quote:
maybe He is getting sick of selling VW parts...??

LEE



Maybe he's just getting sick of the bitching :lol:


He doesn't look at AVD...




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posted on September 14th, 2011 at 08:18 PM



Persistence pays off I guess, I'm just a determined woman which results in me getting what I want :p



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posted on September 14th, 2011 at 08:31 PM



Quote:
Originally posted by MISS VDUB
I've never ordered online, always call and speak to the man. That way you know if it's in stock, and if not, a rough ETA. Seller can't post something that isn't in stock. Old fashioned service like a phone call tells you everything, never assume and past judgements. Never trusted online ordering, if I do, I usually follow it up with an email at least to ensure it's worked.


Me too Ash.

Rarely a problem, he bends over backwards if there is an issue. Just difficult to get through at times, other times I've got straight through....go figure :)




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posted on September 14th, 2011 at 08:39 PM



Quote:
Originally posted by surfpig
i refuse to call when you order online, simply because you ordered ONLINE.

you should never have to call up to 're-order' or 'remind' the seller to post your purchases. its bad business


And I sir, say enough said.

We'll see what happens with my bloody deck lid stand offs.




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posted on September 14th, 2011 at 09:17 PM



Quote:
Quote:




Hi
George wouldn't be getting most of stuff via air freight as the cost would be too great...
that is probably why they still haven't arrived..
most likely in a container...

Lee


George gets nearly every thing air frieght. Mitchell




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posted on September 14th, 2011 at 09:19 PM



Quote:
Quote:



You must have a special phone Ash....
as its either always busy or just rings...




Ring early I always get through rest of the day he is useless. M




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posted on September 14th, 2011 at 11:20 PM



Quote:
Originally posted by 68AutoBug
Quote:
Originally posted by VDUBXTC
Quote:
maybe He is getting sick of selling VW parts...??

LEE



Maybe he's just getting sick of the bitching :lol:


He doesn't look at AVD...


I'm sure he is fully aware of what is being said on AVD Lee.

I've never had a drama with CVD. Hard to get hold of on the phone yes, but keep trying and you will get through.
Tried other stores which can't seem to get anything right so we stay with CVD.
Yes he is a 1 man band. to keep cost down
Yes shipping is slow comes by boat to keep costs down.
You guys want everything now. Pay the extra $$ and have it now. but i am happy to stay with CVD to suport a VW business that opened it's doors to bring part pricing down for us enthusiast.
Ash is right when she says that you can't beat ordering direct over the phone, because you do get a more Precise idea of when your product will get to you.




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posted on September 15th, 2011 at 06:47 AM



George is aware of what is being said as I had a heart to heart with him, and honestly let him know what is being said and peoples opinions.

If there are things we need instantly we go to Mick Motors, but most big ticket items George has or will get in stock. People are so quick to criticise. If he were to put on help with the shop, packing, posting and website database updates, guess what? His prices would go up and then there will be a whole new thread of whingers complaining how the prices have gone up and they are all going to buy from the U.S now, blah blah blah. One thing i've learnt, you can't make everyone happy. For George being a one man band with the occasional volunteer help, he's doing a freakin' fine job with making a majority happy.

Sure, we dont get hold of George first go, second go, maybe even third go, but we persist as i know the chances are there is someone like us he is talking to on the phone already, or in his shop, or packing their order. He isnt sitting in a corner like some stores ive been in where the shop assistant couldnt care less that you are even there. He gets around to answering our emails with great prices for us, and we end up talking on the phone which is always lovely with George.

He has a lot of time for us in his busy day when we talk, so we make the time for him.




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posted on September 15th, 2011 at 07:00 PM



As mentioned a few posts ago..I ordered my beetle luggage repair panel on tues the 13th/9 and recieved it today 15th/9 at lunch time..under 2 days from ordering to delivery. Sydney to Adelaide..once again good service from George!.:cool:
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posted on September 16th, 2011 at 10:24 AM



Okay, I take back all my issues with Classic.

I have just taken a look and the one thing that I really recommended was the inclusion of shipping prices.
Boom, they are now there on each item, and I am loving life.

My deck lid stand offs should be here too. Great turnaround.




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yes.gif posted on September 16th, 2011 at 04:56 PM



Yes,
Pricing on websites does help a lot and its why the BIG VW shops in the USA all have them...

but cheap pricing can also mean cheap parts from Brasil - Mexico-Taiwan or China...

If there was a major brand from any of these countries that did make Good Quality parts that do actually fit....
it would make life much much easier...

BUT

I have never seen prices as low before George and CVD came along....

as Ash said... He is Very Busy and still basically a one man Shop
so the prices are still Low...

Lee




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posted on September 16th, 2011 at 06:37 PM



Quote:
Originally posted by SebastienPeek
I have just taken a look and the one thing that I really recommended was the inclusion of shipping prices.
Boom, they are now there on each item, and I am loving life.


At what point do you get to see the shipping prices? I can't see them?
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posted on September 16th, 2011 at 07:04 PM



You have to go into More Information. They have the shipping costs in there, on some parts, not sure if they're on everything yet...



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posted on September 16th, 2011 at 07:07 PM



Shipping is bloody cheap in general. Our big package was $20!



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posted on September 16th, 2011 at 07:11 PM



Agreed!

However, I think it was the issue that happened with myself that made George add the shipping cost.
I didn't have enough on my card as I only transferred enough to cover the cost of the item, so it declined.

I digress, shipping is definitely cheap!




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posted on September 16th, 2011 at 07:45 PM



Shipping must only be displayed on specific items, tried about a dozen things and haven't seen it yet. Thanks anyway seb.
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posted on September 16th, 2011 at 08:04 PM



Try all the specials, I'm pretty sure it is on every single one of them...



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