Subject: Classic VeeDub - thumbs up for customer service
Sides
A.k.a.: Dave Sidery
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posted on October 8th, 2010 at 09:54 AM
Classic VeeDub - thumbs up for customer service
Wanted to post my good experience with George from Classic VeeDub.
I bought an alternator conversion kit from Classic when they were on special a couple of months back. Unfortunately the alt died during the first day
of use.... bummer.
So I e-mailed Classic about the prob. George replied the next morning, and once confirmed the alt was dead he was on the phone within 10 minutes to
let me know he'd send a replacement out that day.
Sure enough, the next day it arrived.
Can't ask for better customer service than that !!!
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Pollywaffle
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posted on October 8th, 2010 at 10:07 AM
Nice to hear it worked out for you. I love going to CVD. I have a hard time calling the shop though because it's always engaged! Must be a busy man
:P
vwsteve
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posted on October 8th, 2010 at 10:29 AM
.
Yes ive never had a problem with george either, a couple times the wrong part sent but he sends the right one straight after letting him know, thumbs
up to him from me too