vanderaj Administrator a suffusion of yellow
3,130 posts · joined Aug 2002 ·
EDIT: Updated with my new US contact details.
How to get back on:
E-mail me directly at vanderaj@gmail.com or SMS/WhatsApp/iMessage on +1 510-697-9315 (my new US number). Generally, you'll be back on within 24 hours. I'm traveling all over the world so my time zone is probably not your time zone.
What is stopping them just resetting their password?
Password reset doesn't work, for the most part.
Over time, we have suffered e-mail problems on our server. Right now it does (sort of) work, but due to technical gubbins in the mail itself, most Australian ISPs send our mails directly to /dev/null (the trashcan). If it gets through, many e-mail clients often mischaracterise our e-mails as spam. We can't win.
So we have to process resets manually. We've been pretty good recently at password resets, but I've also seen folks just give up as it's just all too hard. I'm making myself available to you to get back on. Please let everyone know at clubs and events.
thanks,
Andrew