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Locked Would you accept this for $900

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Mick058 Custom Title Time!

1,580 posts · joined Jan 2008 ·

#644895
Below are photos of a beam i got installed by a well known Sydney VW shop. I was informed that this was the best beam and best option. I also paid for them to install it as my time is tight and i assumed they would do a perfect job.

Once this beam was in my RHS wheel was right under the edge of the guard while my LHS wheel was tucked in. There was a difference of about 1inch. The rubbers on the trailing arms were frayed.

I was alarmed.

After closer inspection the driver side of the beam was badly beaten as were other parts of the beam. The black paint was also painted over the grease that had built up on this beam.

After taking the car to a different VW shop to get my windows put in, they too were alarmed and disappointed by the condition of the beam.

I removed this beam myself to put in another beam bought from a different VW shop. On doing so i found that the beam was DRY!!! No grease!!! Also, the nipple on the top driver side was not there and this was because the steering box was positioned there, so they thought 'o well, stuff greasing it, we'd have to make a new nipple hole'

On removing the beam it was clear that it was warped. Once i installed the new beam myself, the wheels were in the correct position.

What do you guys think of these pics?????










http://forums.aussieveedubbers.com/viewtopic.php?tid=67295 (myride)

Romans 10:9

76bug Officially Full-On Dubber

215 posts · joined Feb 2005 ·

#644899
cant see the pics

ancientbugger Custom Title Time!

1,986 posts · joined Mar 2004 ·

#644901
Wow! You must have upset someone as not even your photos are allowed😠 It would be nice to be able to have the oppotunity to comment but no photos sort of puts a downer on things.

ancientbugger Custom Title Time!

1,986 posts · joined Mar 2004 ·

#644905
I can see all the ones in Members Rides and I can see that last one, but all the others say the image has been deleted or moved!

76bug Officially Full-On Dubber

215 posts · joined Feb 2005 ·

#644907
i can see those. um thats a pretty poor job to come out of a Professional shop, i would want a full refund.

ancientbugger Custom Title Time!

1,986 posts · joined Mar 2004 ·

#644911
I see them now! To me it looks like a quick job rather than a good one. A little bit of attention to detail and it shouldn't have been too much of a drama to get right and satisfy the customer but that's a sign of the times. Take it back but good luck.

Mick058 Custom Title Time!

1,580 posts · joined Jan 2008 ·

#644912
The best they could do me was $450 out of $900. I lost out on the labor, plus was back charged $100 because he used 'cut down steering arms' (the beam was 2inch narrowed) and torsion bars. I needed to use those on the new beam i got and installed, but he thought it fair to back charge me for them...
http://forums.aussieveedubbers.com/viewtopic.php?tid=67295 (myride)

Romans 10:9

VWFREAK VWFREAK

2,577 posts · joined May 2004 ·

#644913
Average chop chop.

76bug Officially Full-On Dubber

215 posts · joined Feb 2005 ·

#644914
you payed labour for a professional job not a backyard job, thats poor. good luck with the rest of the car love the work your doing to it.

Mick058 Custom Title Time!

1,580 posts · joined Jan 2008 ·

#644915
yeh, pretty annoyed...

he also supplied seat belts and installed them. One on the buckles (the push in bit) is red and the other is orange, its very easy to tell...On this he said it was the suppliers fault and he'd need to send them back and was unsure how long that would take...I didn't bother because i don't trust him, plus his upset he had to refund the beam. Hopefully he doesn't re-use that beam on someone else's bug.

Its hard to see from the photos how bashed it was...i'll bite my tongue
http://forums.aussieveedubbers.com/viewtopic.php?tid=67295 (myride)

Romans 10:9

bond Veteran Volks Folk

2,456 posts · joined Jul 2003 ·

#644919
thats why i get my beams done through custom vee dub.

nick

XXX-1.8T Bishop of Volkswagenism

3,113 posts · joined Oct 2002 ·

#644921
name and shame!

squizy Thinking about another dub...maybe

4,082 posts · joined Dec 2002 ·

#644945
Mick - Craig told me about this one. Pretty poor if you ask me. You've done the right thing, and at least got some money back. Re the belts - I got mine done by a certified seat belt installer. That way they have everything in stock, and will really guarantee the work - and not piss in your pocket.

Pumba Veteran Volks Folk

2,138 posts · joined Jan 2007 ·

#644964
I cant believe the pictures,thats just crap you should show them to the department of fair trading or someone,or else these people will do it again???
69 Beetle
66 Beetle
56 Beetle

donn Wolfsburg Elder

3,515 posts · joined Nov 2005 ·

#644974
Fair trading I reckon, stick it into em as much as you can.
I dream of a day when a chicken can cross a road without being asked for it's motive!

5PL1TDCS10N Insano Dub Head

845 posts · joined Jan 2003 ·

#644977
Im with Costa...name em and shame em.....
Good work gets advertised...so should bad! I hate bad workmanship and bad customer service-Wayne🙂

555bug WRX Bug Boy

1,123 posts · joined Aug 2002 ·

#644983
also from your picture it looks as though they have shortened from only one end then moved the supports, the weld looks nasty 🙁 talk to Dyno at Custom Vee Dubs, he did mine and I can guarantee that he did not need a grinder to tidy up 🙂

Mick058 Custom Title Time!

1,580 posts · joined Jan 2008 ·

#644996
I was going to explore the fair trading front but was a little concerned for my car at future shows etc. Even if they saw it on the street, or they need is a key-scrapppppeeee, right down the side-. Maybe sounds paranoid but then again it happens.
http://forums.aussieveedubbers.com/viewtopic.php?tid=67295 (myride)

Romans 10:9

Brad Wolfsburg Elder

3,764 posts · joined Aug 2002 ·

#645005
mmmm interesting workmanship but I have a few questions for you:

1. What did you pay for ? Was it a full reco ?

2. Did you supply the core or did they do it outright for you ?

3. Is this the same shop that told you it was not legal to have a single adjuster ?

4. Was the $900 that you paid to cover just the beam or was that what they cost you for a drive in / drive out service with them supplying the narrow beam outright and the labour to fit it to your bug ? On the invoice did they itemise what you were getting or just a single line ?

5. Did you have a good look at the leaves before you re-used them ? and where the tie rods shortened correctly ?
Brad
Why copy when you can own an original ?
Meyers Manx Australia

Dasdubber DAS Resto Haus

5,746 posts · joined Aug 2002 ·

#645014
name and shame!


HOLD OFF....this has got us (AVD) into trouble before whether it was justified or not. PM Brad (buggy brad), Jim (benettonvw) or Andrew (vanderaj) before you name any business as they are the head admins who have to deal with the legal ramifications of legal defamation suits directly.

The ice can be pretty thin when in these situations - wouldn't take much to be "bye bye AVD"....such is the legal situation nowadays.
Al
www.dasrestoparts.com.au

SKEWtYpe3 Custom Title Time!

1,859 posts · joined Aug 2002 ·

#645022
dont name it on here, upload the pics to a web hosting site like photobucket.
go to an international VW website and link the pictures. make a post etc...
as you are linking the pictures NEVER say what you think of the job they have done but ask for a thought or two from the fellow dubbers regarding the quality.
post a link here of the post you have created, actually get a mate to post and link to avoid direct connection etc blah blah...
the post that was created on the international site includes the business name so all aussieveedubbers can avoid the less than avaerage death job that was done.
god bless international lack of laws and stuff
i think we all should know as a matter of safety

SKEWtYpe3 Custom Title Time!

1,859 posts · joined Aug 2002 ·

#645024
nah, anybody including the dodgy business owner can ask for the name and connect you to the business, then shit goes down

Mick058 Custom Title Time!

1,580 posts · joined Jan 2008 ·

#645043
Buggy Brad wrote:mmmm interesting workmanship but I have a few questions for you:

1. What did you pay for ? Was it a full reco ?

2. Did you supply the core or did they do it outright for you ?

3. Is this the same shop that told you it was not legal to have a single adjuster ?

4. Was the $900 that you paid to cover just the beam or was that what they cost you for a drive in / drive out service with them supplying the narrow beam outright and the labour to fit it to your bug ? On the invoice did they itemise what you were getting or just a single line ?

5. Did you have a good look at the leaves before you re-used them ? and where the tie rods shortened correctly ?
I paid for supply and installation. $550 for the beam, $350 for labor. They did not re-use my beam, it was a beam he supplied all on his own. The leaves were checked by the VW shop i bought the new beam from (the one i installed myself). The tie Rods seem to work ok, but ill get them checked.

Yes it was the guy who told me one adjuster was illegal.
http://forums.aussieveedubbers.com/viewtopic.php?tid=67295 (myride)

Romans 10:9