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PRE XMAS CONSUMER RANT!

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squizy Thinking about another dub...maybe

4,082 posts · joined Dec 2002 ·

#685558
I think you'll find the suppliers in the US are more global savvy, and therefore focus on their internet sales. Whereby Australia is a different market, and the relationships forged are different too.

My usual approach is to pick up the phone, or drive to the shop on a Saturday morning. That way, you get out in your car, and your provider gets to put a face to his client base. Plus you get to have a chin wag as well.

DUB64 Officially Full-On Dubber

266 posts · joined Sep 2007 ·

#685569
Very topical post for me.

I live far enough away from any supplier that Email (and phone) are usually my number 1 and 2 methods.

I sent an email for two striker plates the other day and received an email within 2 days.

I must admit I was NOT expecting lightning service at Xmas. So I was quite happy with the response.

I would stick to Aussie sellers as much as possible but suspect that the cheapest and easiest usually get most peoples business.