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Bloody VW dealers : Rant

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amazeer Bishop of Volkswagenism

3,029 posts · joined Nov 2005 ·

#838332
Visited my 4th VW dealer today, trying to find a good one.

I rang around on the weekend and asked 5 dealers if they had a manual TSI Polo. Only 1 had one on the lot. It's an hour 20 away so I arranged to call back later in the week. I rang today. Yes they still have it, its out on a test drive but will make sure its on the lot at 2:15 when I get there. So I turn up, the car is out doing a pizza run. Not happy. Eventually the pizzas arrive and I get the keys. Walk outside, hop in and its a DSG. What the hell? Sales person says I thought this was what you wanted. Ummm no. Manual as in clutch pedal. There were 3 diesel manuals if I wanted one. So I went all this way I thought I'd give it a go. I'm sure the manual box is fine, just let me feel how 77kW feels. Yeah nice car. Salesperson knew absolutely nothing. I didnt think they were standard seats or wheels but was assured they were for the comfortline. But of course when you read the brochure they are not. And it just went on and on. I spoke about the steering wheel paddle for the dsg in the gti and the salesperson thought that was a manual. big sigh.

I dont understand how a person who reads the online brochure can know more about the cars than a person who goes away on training courses and sells (try to) every day. This happened to me when I was Golf shopping and now Polo.

They wont tell me a real price unless I am willing to sign for the car. They dont want to do the haggling then I take the quote to another dealer and they undercut and get the sale without doing any of the hard yards. So basically Volkswagen want me to buy a car that they cant provide me a test drive of, without providing me with the real price, without being able to show me what ocean blue looks like in the flesh. They expect me to sign up based on the chip in the brochure. And if I do sign up for a "cheaper than $25000", mystery car of mystery colour, then I have to wait 6-8months for delivery.

But I can have an amorok in a manual because they are manual only. Ummmm Amorok is that big ute thing over there. I'm kind of after a small fuel efficient commuter... like that hatch over there but one where the driver controls the gears. Thanks. Bye.

waveman1500 Also rides a Honda

1,346 posts · joined Dec 2009 ·

#838333
That's a shame. Have you driven a Cruze yet? You might be surprised. I reckon they're an impressive car for the money. For Polo money or less you get a bigger car with a 103kW 1.4 litre turbo petrol or a 120kW 2.0 litre turbo diesel both with 6-speed manual. Not to mention that you're supporting Australian jobs. At the very least I'm willing to bet that a Holden dealer will let you test drive one and see all the colours! You can get them in the metallic blue and green colours from the Commodore range, which I like. And you shouldn't have to wait 6 months either, unless the sales are going really crazy. I work at the factory and get to see them going down the line. For my money I'd probably go for an SRi manual in Red Hot. Although if they offered the diesel in SRi trim with the watts link rear end then I would go diesel as it's quicker!
1972 VW S-Bug - For Sale!
1968-onwards Beetle panels and glass for sale

h fractals - an ever changing lifestyle

7,671 posts · joined Feb 2005 ·

#838339
holden pleeeezzzzzzz
fractal geometry; the inner most limits of mind altering abuse

Fantasy http://seventhchronicle.com

Z = Z2 + C1/r = 1/0 = infinity

Barrels www.barrelman.com.au

VW Workshop - aircooledgarage.com.au
allcooled.com.au

Craig Torrens 6 times Australian, 7 times State Hillclimb Class Champion

8,040 posts · joined Jan 2003 ·

#838341
Honda Jazz in 4 door ??


sander288 "Bolt-on Master"

1,404 posts · joined Aug 2008 ·

#838344
wouldn't be so sure about the so called 'aussie' Holden Cruze, I had an 07 Astra that blew a head gasket under warranty and have had another friend have the computer completely give up the ghost, so I can only suspect the same about non-commodore models derived from the GM range.

The worst part with dealing with holden is the after sales service IMHO, im not sure if this is the case when you own a commodore, but owning a euro model holden was/is just as expensive as owning my new VW.

my 2 cents
BMW R65 LS
1967 1300 Deluxe
Swing-axles FTW ❗

sander288 "Bolt-on Master"

1,404 posts · joined Aug 2008 ·

#838348
It really comes down to what you percieve as value on a car; if it is with electrics and interior bits and colours then VW could never compete, but I think on the engineering stakes VW would almost always come out on top
BMW R65 LS
1967 1300 Deluxe
Swing-axles FTW ❗

waveman1500 Also rides a Honda

1,346 posts · joined Dec 2009 ·

#838352
sander288 wrote:It really comes down to what you percieve as value on a car; if it is with electrics and interior bits and colours then VW could never compete, but I think on the engineering stakes VW would almost always come out on top
Don't be so sure of that. I can't compare the driving experiences without driving every new car on the market, but in terms of on-paper specifications the market is rapidly catching up. The aforementioned Cruze 1.4 litre offers direct injection and a turbo and makes more power than the similar 90TSI. Many of the small car manufacturers, including Ford, Hyundai and even Chinese brands like Geely are adding a DSG-style twin clutch paddle shift gearbox to their range within the next year to 18 months. Many manufacturers also now offer pretty respectable small turbo-diesels.
1972 VW S-Bug - For Sale!
1968-onwards Beetle panels and glass for sale

68AutoBug Beetle Restorer - Experience over 138\% - YIKES --

11,654 posts · joined Aug 2002 ·

#838370
amazeer wrote:Visited my 4th VW dealer today, trying to find a good one.

I rang around on the weekend and asked 5 dealers if they had a manual TSI Polo. Only 1 had one on the lot. It's an hour 20 away so I arranged to call back later in the week. I rang today. Yes they still have it, its out on a test drive but will make sure its on the lot at 2:15 when I get there. So I turn up, the car is out doing a pizza run. Not happy. Eventually the pizzas arrive and I get the keys. Walk outside, hop in and its a DSG. What the hell? Sales person says I thought this was what you wanted. Ummm no. Manual as in clutch pedal. There were 3 diesel manuals if I wanted one. So I went all this way I thought I'd give it a go. I'm sure the manual box is fine, just let me feel how 77kW feels. Yeah nice car. Salesperson knew absolutely nothing. I didnt think they were standard seats or wheels but was assured they were for the comfortline. But of course when you read the brochure they are not. And it just went on and on. I spoke about the steering wheel paddle for the dsg in the gti and the salesperson thought that was a manual. big sigh.

I dont understand how a person who reads the online brochure can know more about the cars than a person who goes away on training courses and sells (try to) every day. This happened to me when I was Golf shopping and now Polo.

They wont tell me a real price unless I am willing to sign for the car. They dont want to do the haggling then I take the quote to another dealer and they undercut and get the sale without doing any of the hard yards. So basically Volkswagen want me to buy a car that they cant provide me a test drive of, without providing me with the real price, without being able to show me what ocean blue looks like in the flesh. They expect me to sign up based on the chip in the brochure. And if I do sign up for a "cheaper than $25000", mystery car of mystery colour, then I have to wait 6-8months for delivery.

But I can have an amorok in a manual because they are manual only. Ummmm Amorok is that big ute thing over there. I'm kind of after a small fuel efficient commuter... like that hatch over there but one where the driver controls the gears. Thanks. Bye.
Nearly two years ago My Wife and I wanted a new car and She didn't want another Lancer... [We have had two CE 1.8 Lancers]

She wanted to sit up high, an Auto, and I wanted good fuel economy...

No one really wanted to show Us anything...

even while We were looking at New cars the salesmen didn't want to know Us...

I don't know what We would have bought Had a salesman or woman had come out and answered some questions...
although the salesman I did talk to before We were looking for a car didn't know anything about the car He was trying to sell..
He claimed He had been a Toyota saleman and had just started to sell ?? Mitsubishis.. ??

We never got to see a Polo... but saw a Suzuki Swift that a visitor to Scone had.. We both liked it... never drove it..
but We decided on a swift.. and its going great...
I think the New Cruze is an excellent car... Good to see they are finally making them in Australia...

after hearing what European car parts and service cost I don't think Our next car will be European either...

Sorry VW....

Lee

PS: did anyone know that the Great Wall utes have leather seats?? I read that most Chinese cars do..??
very thin leather?? one I've seen looked ok.. [but thin]
- Helping keep Air Cooled VWs on the road - location: SCONE in the Upper Hunter Valley - Northern NSW 320 kms NNW of SYDNEY---

amazeer Bishop of Volkswagenism

3,029 posts · joined Nov 2005 ·

#838372
68AutoBug wrote:PS: did anyone know that the Great Wall utes have leather seats?? I read that most Chinese cars do..??
very thin leather?? one I've seen looked ok.. [but thin]
The polo's CD player has more torque than a great wall ute!!!

amazeer Bishop of Volkswagenism

3,029 posts · joined Nov 2005 ·

#838374
Never even sat in a Cruze. I like the look of them. They would be more of a golf competitor than a polo. I think Polo would be cheaper albeit in a smaller car. I have one more day of leave, maybe I might go tyre kicking tomorrow. Just for fun though, I have to get a road going VW in my garage.

Maybe I should put in an order for 20 polos now and flog them all off in 6 months time. How much premium would people pay for no waiting?


There's an ex demo in port macquarie....

Gringo_54_oval Officially Full-On Dubber

240 posts · joined Jan 2009 ·

#838394
I had a polo for 2 months very chuckable car not bad for city driving parking etc
But felt very plasticky feels light on the road. Wouldnt my first choice.
In the looks depatment id go cruze over polo any day. Dsg box is crap. Im a driver not a rider. Manual thanks with a clutch pedal.
But if you want go with tonnes of reliabilty get a corrola sportivo. Toyota and honda are the most reliable cars around.
Good luck with your car hunting and hope you score a bargain
Alex

ernie norley Commited Dubber

64 posts · joined Jan 2009 ·

#838486
Gday all I went to buy an R32 golf on sunny coast the salesman didn't have a clue couldn't give me a firm trade in price on my vz sv6 or total cost on road. On the way home I followed a lime green VE SS Sportswagon on a transporter into the dealership.It was sold picked up mine 2 weeks later. 6 Litres 6 speed auto Runs on 4 cylinders around town And hway until you put the boot in average consumption 13.8 ltrs too 100ks big but I love it and it was $5000.00 cheaper

ian.mezz I never said, I could write or spell

3,913 posts · joined Sep 2004 ·

#838510
cruze comes from DAEWOO

New VW are over priced and over rated.🙅🙅
😂🤪😂🤪😂
car forums. where a lot of peoples good intentions end up taking a good old car off the road forever never ever to see the road again. 🥲

silver Dangerous when poked

2,169 posts · joined Dec 2002 ·

#838544
ian.mezz wrote:cruze comes from DAEWOO

New VW are over priced and over rated.🙅🙅
try an new GTI hardly overated and who cares about the price!
Keeping it real !