Isola Officially Full-On Dubber
217 posts · joined Oct 2011 ·
Return postage is usually the buyer's problem. It sucks, but that's the way it is. Unless otherwise stated in the listing.
.....
farkengruven Seriously Crusin Dubber
167 posts · joined Jan 2006 ·
Is the seller in Australia, or overseas?
In most transactions, even outside of ebay, it is up to the customer to cover the return shipping costs.
From the Consumer affairs website:
When you return goods to a seller, you must pay postage or shipping costs.
http://www.consumer.vic.gov.au/shopping/refunds-and-returns/online-purchases
In most transactions, even outside of ebay, it is up to the customer to cover the return shipping costs.
From the Consumer affairs website:
When you return goods to a seller, you must pay postage or shipping costs.
http://www.consumer.vic.gov.au/shopping/refunds-and-returns/online-purchases
2007 T5 TDI Crewvan
2003 Passat
NSU Ro80
1975 Passat TS
1973 L bug
2003 Passat
NSU Ro80
1975 Passat TS
1973 L bug
ragged Just ask if you need HELP!
478 posts · joined Jan 2005 ·
The seller was very reasonable in giving you a full refund. The least you could do is return the goods.
Nobody wins in these situations. You just have to chalk it up too experience. It's only $7.00 dollars! Dave
Nobody wins in these situations. You just have to chalk it up too experience. It's only $7.00 dollars! Dave
Craig Torrens 6 times Australian, 7 times State Hillclimb Class Champion
8,040 posts · joined Jan 2003 ·
Seller isn't in the wrong, and was decent to give you a refund.
Return postage is usually at the purchasers expense.................I'm sure a local shop wouldn't pay for your fuel if you drove there to return an item bought from them 😉
Return postage is usually at the purchasers expense.................I'm sure a local shop wouldn't pay for your fuel if you drove there to return an item bought from them 😉
Isola Officially Full-On Dubber
217 posts · joined Oct 2011 ·
It doesn't matter how, or why, or who. Once you have a refund, that item belongs to the seller again unless they say you may keep it. I have bought things in the past that have been wrongly advertised, and it's just easier and cheaper to keep it and let the seller know than it is to stage a protest and demand money or any other way of doing things you might want to do. I just bought a $5 sticker online and it was $5 postage from OS. It was the wrong colour to what they showed in their listing. The seller told me if I wanted to send it back for another colour or a refund then that was fine. None of the other colours they had would work for what I wanted so I would get a refund and then spend $5 with nothing to show for it. So screw it, I kept the wrong colour and ordered the right colour from another seller (first seller didn't actually have the one pictured) and now I have a spare sticker for my toolbox or something. Big deal. $10 won't break me.pfillery wrote:True, but when we contacted the seller and eventually convinced them to refund by threatening a paypal dispute, the issue of returning them at all was never raised. Seems decidedly wrong that a buyer should bear any responsibility for any costs in the instance that the seller has made the mistake. I'd gladly wear it if it was my error, change of mind etc, but as said, we wouldn't have bought them had they been correctly advertised so should we be liable for that?Isola wrote:Return postage is usually the buyer's problem. It sucks, but that's the way it is. Unless otherwise stated in the listing.
99% of the time it's an honest mistake and you just have to wear it. Caveat emptor.
MY68VW Seriously Crusin Dubber
181 posts · joined Aug 2006 ·
Take it as a lesson learned.
Next time buy from Vinnies to begin with. 😀
Buying online has risks. I wouldn't bother disputing $11 over a online purchase.
Sorry to say, but I'm with everyone else.
The seller has also lost out and hopefully learned to list correctly.
Send them back knowing your doing the right thing and feel the good karma.
Next time buy from Vinnies to begin with. 😀
Buying online has risks. I wouldn't bother disputing $11 over a online purchase.
Sorry to say, but I'm with everyone else.
The seller has also lost out and hopefully learned to list correctly.
Send them back knowing your doing the right thing and feel the good karma.
Tuned Type IV power - shaking out the rust.
Governor Wolfsburg Wizard
414 posts · joined Nov 2008 ·
Looks like I am the odd one out!
Seller didnt describe the goods correctly , there is no way I would send back at MY cost!
So it would cost ME for THEIR mistake ??
Seller didnt describe the goods correctly , there is no way I would send back at MY cost!
So it would cost ME for THEIR mistake ??
QuikBug Commited Dubber
63 posts · joined May 2006 ·
Simple Don't shop on eBay go to a shop try the article on and buy it, apart from manufacturing defect down the track problem solved !
bugzla Custom Title Time!
1,164 posts · joined Jun 2007 ·
don't forget the customer is not always right and as I like to remind my customers as we are protected as well
68AutoBug Beetle Restorer - Experience over 138\% - YIKES --
11,654 posts · joined Aug 2002 ·
-----------------------------------------------------------------------------------pfillery wrote:So my wife bought a pair of pants on ebay a few weeks back. As you do. Looked great in the picture and at $5.00 plus $6.95 postage were very reasonable. Advertised in the plus sized clothing category as a size 24. When they arrive they are in fact a size 24 but are a euro or US 24 which is probably nearer to a 4 or 6 in Aussie sizes. Hence utterly useless and didn't even fit my 11 year old daughter.
Complained to the seller, seller said she was not in the wrong, but we argued that we are in Australia and that Aus sizes are the norm and that as a regular clothes seller she should know the difference. She eventually gave in and refunded her $11.95, without the need for us to go to paypal. All good and nothing heard until last week when she demands to know why we have not returned the pants. AT OUR COST!
Now anyone with any sense knows that if we had gone through paypal we would have needed to pay to send them back, and logically to pay $7 postage to return a $5 item is not good economics. We have offered to send them back if she wants to pay but she seems to think it is up to us - after all my wife would not have bought them if they were a size 6 and it was an obvious seller mistake. We have also offered to just give them to vinnies but she is adamant she needs them back. I don't see its worth either of us paying to post them given the value.
So what would you do? I thought about sending them with no stamps and that way the receiver has to pay to collect them but there is more cost involved with that.
HI Phil
Well. I buy lots of stuff from china and mostly HONG KONG as china post is now very very slow.. from china not Hong Kong..
I do buy a lot of clothes in Australia.. on ebay..
I get the person selling to measure the waist, legs at the bottom , legs at the top , length of the legs etc.. so You know if they will be close to fitting... I did get one set of measurements which were great but would have fitted a 5 year old boy.. lol
I asked her to check the sizes again... well they were very odd again... but they were the shorts I wanted... So I bought them.. they were the nicest shorts I had ever seem,
they would have fitted a 6ft+ tall 132+ kg footballer lol
Fellow up the road thought they were really great.. lol
Any parts from the USA can be incorrect also... and it s just not profitable to send them back...
I wouldn't worry Phil. I just received a nice pair of mic and headphones with a usb plug instead of 2 x 3.5 mono plugs
also i ear peice lug is broken off.. its very difficult telling someone who doesnt understand the language.. it was packed with two lots of foam around it.... so wasn't broken during transit.. IT ONLY COST $8 SO .. SO i'LL FIX IT.. the plastic piece wasn't broken in the bag... lol otherwise I would have glued it back on..
anyway. I'll fix it and give it one of My grand kids to use..
Lee
one bad transaction from China/Hong kong out of hundreds..
Lee
- Helping keep Air Cooled VWs on the road - location: SCONE in the Upper Hunter Valley - Northern NSW 320 kms NNW of SYDNEY---
dragsters for life Fahrvergnugen
953 posts · joined May 2011 ·
its not even lunch, should have found some one they fit and just moved on
volkaholics.net come check us out
vw54 Administrator Always Waiting 4 Friday
16,723 posts · joined Aug 2002 ·
I wouldn't have bothered trying to return with an all up cost of $11.00
donate them to a charity and it will be even nicer for you
donate them to a charity and it will be even nicer for you
I read it on FACEBOOK so it must be true
http://forums.aussieveedubbers.com/viewtopic.php?tid=91278&page=1#pid848630
http://forums.aussieveedubbers.com/viewtopic.php?tid=63561&page=1#pid624099
http://forums.aussieveedubbers.com/viewtopic.php?tid=4832&page=1#pid452603
http://forums.aussieveedubbers.com/viewtopic.php?tid=60650&page=1#pid574409
http://forums.aussieveedubbers.com/viewtopic.php?tid=91278&page=1#pid848630
http://forums.aussieveedubbers.com/viewtopic.php?tid=63561&page=1#pid624099
http://forums.aussieveedubbers.com/viewtopic.php?tid=4832&page=1#pid452603
http://forums.aussieveedubbers.com/viewtopic.php?tid=60650&page=1#pid574409
DakDak67 Officially Full-On Dubber
208 posts · joined Sep 2011 ·
Wow . Just wow.
68AutoBug Beetle Restorer - Experience over 138\% - YIKES --
11,654 posts · joined Aug 2002 ·
Hi Again Phil..
to answer Your question...
Do Not send it back... most of these companies are sending out 100's or 1000's of items a day... As Most DO NOT SPEAK ENGLISH.... so, chances of getting the correct size after returning them is very poor.. IMHO...
they will have no idea why You sent them back....??
give them away...
when ordering shoes etc.. I always measure the actual part Your foot goes in.. as shoe sizes vary from country to country
plus from style of shoe [or clothes].. so many many things to go wrong..
I dont buy clothes shoes sandals etc from China because of this.... Its pure luck if You get the correct item..
AND THE ODDS ARE AGAINST YOU..
I did get a wrong rear window rubber from a US VW parts shop a few years ago... its no good sending it back...
it was just bad luck.. so I still have it... lol
cheers
LEE
cheers
LEE
to answer Your question...
Do Not send it back... most of these companies are sending out 100's or 1000's of items a day... As Most DO NOT SPEAK ENGLISH.... so, chances of getting the correct size after returning them is very poor.. IMHO...
they will have no idea why You sent them back....??
give them away...
when ordering shoes etc.. I always measure the actual part Your foot goes in.. as shoe sizes vary from country to country
plus from style of shoe [or clothes].. so many many things to go wrong..
I dont buy clothes shoes sandals etc from China because of this.... Its pure luck if You get the correct item..
AND THE ODDS ARE AGAINST YOU..
I did get a wrong rear window rubber from a US VW parts shop a few years ago... its no good sending it back...
it was just bad luck.. so I still have it... lol
cheers
LEE
cheers
LEE
- Helping keep Air Cooled VWs on the road - location: SCONE in the Upper Hunter Valley - Northern NSW 320 kms NNW of SYDNEY---
vlad01 Compulsive Aussie Vee Dubber
4,270 posts · joined Jun 2010 ·
lol over that little money? I wouldn't even bother. Hell, I just binned $50 worth of EFI electrical connectors I bought here coz they were shit and went and bought the same plugs plus more gear from the states coz I know they are good quality and genuine at less cost. I have lost heaps more on other stuff but its more that I changed my mind and found an easier way to do something or plans changed and I end up with excess bits and pieces, can sell them later anyway.
Sometimes its not worth the effort imho.
Sometimes its not worth the effort imho.
71 notchback,
Past owner of, 70 NB, 73 SB and 72 FB TLE
68AutoBug Beetle Restorer - Experience over 138\% - YIKES --
11,654 posts · joined Aug 2002 ·
My Rule is -- if you buy anything from out of Australia --
then there is no warranty etc as too expensive to send back..
if its the incorrect part or doesn't fit .. its too expensive to send it back..
so, You are usually stuck with the odd item...
LEE
then there is no warranty etc as too expensive to send back..
if its the incorrect part or doesn't fit .. its too expensive to send it back..
so, You are usually stuck with the odd item...
LEE
- Helping keep Air Cooled VWs on the road - location: SCONE in the Upper Hunter Valley - Northern NSW 320 kms NNW of SYDNEY---
vlad01 Compulsive Aussie Vee Dubber
4,270 posts · joined Jun 2010 ·
depends what you like to buy, but I get the opposite Lee. Generally I get peanuts for gold here. Had very little trouble buying OS and 80% of stuff I look for had been from OS, had far more trouble buying the 20% here to be honest, quality mainly.
But that once again is subjective to what you tend to buy. I typically go for quality and unattainable stuff in the Australian market which are easier to find OS
However when I want stuff made, I get it made here as I know people who do good jobs so money well spent.
But that once again is subjective to what you tend to buy. I typically go for quality and unattainable stuff in the Australian market which are easier to find OS
However when I want stuff made, I get it made here as I know people who do good jobs so money well spent.
71 notchback,
Past owner of, 70 NB, 73 SB and 72 FB TLE
77dual Seriously Crusin Dubber
131 posts · joined Feb 2008 ·
Surely this whole thing is a wind up? 😂
karmann141 Wolfsburg Wizard
485 posts · joined Aug 2009 ·
x2 can't believe I wasted my time reading this!
size 24 pants and $5 WTF
size 24 pants and $5 WTF
1961 K Ghia - Porsche 5 sp, EJ20T, Brembo's, Dble A arm susp
1974 L Bug - Porsche 944 brakes, Boxster 16's
1974 Bay Camper - EJ20, twin radiators, Boxster 16x7's
Half Beetle trailer with Boxster 16x7's
2011 Tiguan TDI 4Motion
2010 LR Discovery 4 TDV
1974 L Bug - Porsche 944 brakes, Boxster 16's
1974 Bay Camper - EJ20, twin radiators, Boxster 16x7's
Half Beetle trailer with Boxster 16x7's
2011 Tiguan TDI 4Motion
2010 LR Discovery 4 TDV
gordysbeetle Seriously Crusin Dubber
125 posts · joined Jun 2011 ·
karmann141 I am with you. why would you sook over $12. A size 24 into a size 4 HAHAHAHAHAHAHAHA THAT IS VALUE FOR MONEY.
helbus Administrator Mad fabricator, paint and body
7,386 posts · joined Sep 2002 ·
Out of interest what numbers were the sellers feedback? How many items had been sold and how many neutral or negative?
SuperOwen Fahrvergnugen
868 posts · joined Jan 2009 ·
Keep the pants and change the wife?
Craig Torrens 6 times Australian, 7 times State Hillclimb Class Champion
8,040 posts · joined Jan 2003 ·
Now that would be "good economics" ! 😊😂
silver Dangerous when poked
2,169 posts · joined Dec 2002 ·
I'd find a wife that fitted the pants!SuperOwen wrote:Keep the pants and change the wife?
Keeping it real !
MISS VDUB Administrator Mrs KOMBIBOB
2,565 posts · joined Sep 2005 ·
Lesson here is, don't buy clothes online if you haven't compared the size to a supplied size chart. People get burnt buying clothes online only because they haven't checked the measurements. I always go off measurements only, not sizing and have never had a problem.
1963 Single Cab Ute: "El Concreto"
1962 Baja Beetle: "Peanut"
1968 Porsche 912 SWB: "Pip"
1972 Kombi Snail: "The Snail"
2012 Skoda Octavia Scout: "Scout"
2016 Scirocco R: "Rocco"
1962 Baja Beetle: "Peanut"
1968 Porsche 912 SWB: "Pip"
1972 Kombi Snail: "The Snail"
2012 Skoda Octavia Scout: "Scout"
2016 Scirocco R: "Rocco"
MISS VDUB Administrator Mrs KOMBIBOB
2,565 posts · joined Sep 2005 ·
Without causing offence, could you actually make size 24 pants for that little cost? Alarm bells would have gone off there and made me a little curious to ask the seller questions first.
1963 Single Cab Ute: "El Concreto"
1962 Baja Beetle: "Peanut"
1968 Porsche 912 SWB: "Pip"
1972 Kombi Snail: "The Snail"
2012 Skoda Octavia Scout: "Scout"
2016 Scirocco R: "Rocco"
1962 Baja Beetle: "Peanut"
1968 Porsche 912 SWB: "Pip"
1972 Kombi Snail: "The Snail"
2012 Skoda Octavia Scout: "Scout"
2016 Scirocco R: "Rocco"
h fractals - an ever changing lifestyle
7,671 posts · joined Feb 2005 ·
erm um kill me
I want to charge you for me having to read such time wasting womans weekly bullocks
honestly you got your money back so do the RIGHT thing n send the threads back.. It's not that hard
you got your money back so you do not own them
send them back $7 postage is all you are whining about
I still can't beleive my razor is soo blunt n won't cut my wrists.. Arrrhhh
I want to charge you for me having to read such time wasting womans weekly bullocks
honestly you got your money back so do the RIGHT thing n send the threads back.. It's not that hard
you got your money back so you do not own them
send them back $7 postage is all you are whining about
I still can't beleive my razor is soo blunt n won't cut my wrists.. Arrrhhh
fractal geometry; the inner most limits of mind altering abuse
Fantasy http://seventhchronicle.com
Z = Z2 + C1/r = 1/0 = infinity
Barrels www.barrelman.com.au
VW Workshop - aircooledgarage.com.au
allcooled.com.au
Fantasy http://seventhchronicle.com
Z = Z2 + C1/r = 1/0 = infinity
Barrels www.barrelman.com.au
VW Workshop - aircooledgarage.com.au
allcooled.com.au
DakDak67 Officially Full-On Dubber
208 posts · joined Sep 2011 ·
X Eleventy thousand.^^^^^^^^^^^^^^^^
L7back Slammed & Awesome Dubber
89 posts · joined Aug 2011 ·
Send it back.. Feel good about yourself and Old Man Karma will owe you one!
72 Bay Microbus, 67 Squareback, 59 Deluxe Bug👍: