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need help wth computer

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Midlife crisis Nartispuddlejumper, Bureau of Toxicity

2,282 posts · joined May 2003 ·

#295053
Hi you people of the computer
I just got a new printer,scanner, copier bt when I try to install the software I get this error
C:WinntSystem32config.nt The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application

have been to micorsofts web sit and tried what they said but I must be doing something wrong as it did not work.
Can anyone help please


Marc
If you can't laugh at yourself you can't laugh at anyone else! Because life is to short not to LAUGH

Gibbo Custom Title Time!

1,685 posts · joined Jun 2004 ·

#295056
What software are you trying to install?

If its the drivers, go to the manufacturers website and donwload the latest version.

StenGuns Veteran Volks Folk

2,147 posts · joined Mar 2004 ·

#295058
How are you trying to install the software?.. Is it off a CD?.. If so.. Leave the equipment unconnected.. Install the software off the CD.. It should autorun when you put the CD into the drive.. After the software is installed.. reboot machine and THEN connect the printer device.. If you are running windows programme with USB support (I assume its a USB connection) the machine will automatically find a "new device" and install the correct software drivers etc..

If this doesn't happen you should be able to select the software through "install new hardware" from the control panel.. procedure is as follows..
Click Start>Settings>Control Panel>Add/Remove Hardware

Hope this helps.. If not let me know a little more..
Rob

StenGuns Veteran Volks Folk

2,147 posts · joined Mar 2004 ·

#295060
Also.. what is your machine you are running and what OS (operating system)?

Midlife crisis Nartispuddlejumper, Bureau of Toxicity

2,282 posts · joined May 2003 ·

#295087
Thanks
I tried what you said with no luck

i am running win2000pro,20gig hd with 6.6 freespace,196 meg ram

I went to the windows site they have the problem listed with a fix but i must be typing it wrong below is what is on the web site

If you try to start or install an MS-DOS-based or a 16-bit Windows-based program on your Windows XP-based computer, you may receive an error message that is similar to one of the following:
16-bit MS-DOS Subsystem
path to the program that you are trying to start or install
C:\Winnt\System32\config.nt The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application.
16-bit MS-DOS Subsystem
path to the program that you are trying to start or install
config.nt The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application.
16-bit MS-DOS Subsystem
path to the program that you are trying to start or install
C:\Windows\System32\Autoexec.nt The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application.
Although you may be prompted to quit the program or ignore the error message, either selection makes the program quit.
CAUSE
This issue may occur if one or more of the following files are missing or damaged: • Config.nt
• Autoexec.nt
• Command.com

RESOLUTION
To resolve this issue: 1. Insert the CD into the CD drive or DVD drive.
2. Click Start, and then click Run.
3. In the Open box, type cmd, and then click OK.
4. At the command prompt, type the following commands, pressing ENTER after each command:


expand CD-ROM Drive Letter:\i386\config.nt_ c:\windows\system32\config.nt
expand CD-ROM Drive Letter:\i386\autoexec.nt_ c:\windows\system32\autoexec.nt
expand CD-ROM Drive Letter:\i386\command.co_ c:\windows\system32\command.com
exit


Marc
If you can't laugh at yourself you can't laugh at anyone else! Because life is to short not to LAUGH

StenGuns Veteran Volks Folk

2,147 posts · joined Mar 2004 ·

#295091
What is it you are trying to install?.. Give me the brand and model number

Midlife crisis Nartispuddlejumper, Bureau of Toxicity

2,282 posts · joined May 2003 ·

#295110
It is a Lexmark X1170 All in One Print.Copy.Scan
If you can't laugh at yourself you can't laugh at anyone else! Because life is to short not to LAUGH

Freddie Fender Officially Full-On Dubber

328 posts · joined Jun 2004 ·

#295128
Some thoughts.
Lexmark drivers are notorius for these type of set-up problems.
Try upgrading to XP and see if the problem persists!

Do you have an older win 98 machine? If so try installing the combo unit on this machine and see if it will run.
real, not plastic! Chrome, chrome and more chrome.

Midlife crisis Nartispuddlejumper, Bureau of Toxicity

2,282 posts · joined May 2003 ·

#295137
Hi
no I don't have another machine.
what do I need to upgrade to xp
just an upgrade disk?

Marc
If you can't laugh at yourself you can't laugh at anyone else! Because life is to short not to LAUGH

Freddie Fender Officially Full-On Dubber

328 posts · joined Jun 2004 ·

#295141
Check your email!
real, not plastic! Chrome, chrome and more chrome.

killakornkobb where's that clutch?

1,663 posts · joined Mar 2004 ·

#295172
i smell some piracey pushing going on lolz
Tagedeezee Heezy

StenGuns Veteran Volks Folk

2,147 posts · joined Mar 2004 ·

#295235
Win 2000 is a stable OS and compatible with nearly all peripherals.. We run this on all our work stations except laptops.. If it was me I wouldn't upgrade to XP as a fix.. If you have other reasons, sure.. but not to install a printer.. Let me take a look in the morning.. Sl;eepy time now..

Midlife crisis wrote:Thanks
I tried what you said with no luck

i am running win2000pro,20gig hd with 6.6 freespace,196 meg ram

Freddie Fender Officially Full-On Dubber

328 posts · joined Jun 2004 ·

#295259
Win 2000 is good OS, XP is also solid just don't run the updates and hotfixes.
real, not plastic! Chrome, chrome and more chrome.

Stanley I guess the reward is in the doing of it

4,523 posts · joined Mar 2003 ·

#295262
Freddie Fender wrote:Win 2000 is good OS, XP is also solid just don't run the updates and hotfixes.
Why not ?

Midlife crisis Nartispuddlejumper, Bureau of Toxicity

2,282 posts · joined May 2003 ·

#295349
Thanks heaps guys will wait to he from you StenGuns.
I have had no problems wth 2000 until now has been very stable.
I think that I am typing the command line in wrong as I am not up with this dos stuff. All I know is that you have to be spot on with what you type.

thanks again

Marc
If you can't laugh at yourself you can't laugh at anyone else! Because life is to short not to LAUGH

NCH-003 Officially Full-On Dubber

334 posts · joined Feb 2003 ·

#295357
Well kafer i have used the updates and if you do anything that is a secure site like banking you cant get into it with the upgrades they install......:o:o:o:o
65 Type3 Notchback
2013 MRK 7 Golf GTI

Midlife crisis Nartispuddlejumper, Bureau of Toxicity

2,282 posts · joined May 2003 ·

#295359
Howdy NCH-003 how are you not working to hard I hope

Marc
If you can't laugh at yourself you can't laugh at anyone else! Because life is to short not to LAUGH

Midlife crisis Nartispuddlejumper, Bureau of Toxicity

2,282 posts · joined May 2003 ·

#295360
tell chook I can't pull my hair out anymore! I don't have any .

Marc
If you can't laugh at yourself you can't laugh at anyone else! Because life is to short not to LAUGH

Freddie Fender Officially Full-On Dubber

328 posts · joined Jun 2004 ·

#295865
As for the why not, get a decent firewall.....most of the Hotfixes will slow your system down, particularly important that this doesn't happen when using heavy CPU load style programs. Graphics or Music!

Also how long is it since you re-installed Windows? Once every 6 months to a year is best, speeds the machine up immensely. This is a real pain. Make ceretain that you back up all your data before you do a fresh install. Actually making certain that you do regular back-ups of your data is essential. You haven't lived with a computer till you have lost several years work because of a crash and the back-ups are corrupt. Solution is to have more than one back-up. A DVD-RW is a great cheap way to back up, a spare hard drive is also very effective.

Back to your Lexmark problem. have you checked on the Lexmark site for any updated drivers for your machine.

http://downloads.lexmark.com/cgi-perl/downloads.cgi?ccs=15:1:0:475:0:0&emeaframe=&target=http://downloads.lexmark.com/cgi-perl/downloads.cgi&target=http://downloads.lexmark.com/cgi-perl/downloads.cgi&&req=:::::[/url]

[Edited on 19-1-2005 by Freddie Fender]
real, not plastic! Chrome, chrome and more chrome.

Midlife crisis Nartispuddlejumper, Bureau of Toxicity

2,282 posts · joined May 2003 ·

#296286
Thanks guys for all your help, but the thing just pee'd me off so much I took it back. Hopefully the HP printer I have on order, will do the job for me.

Thanks again

Marc
If you can't laugh at yourself you can't laugh at anyone else! Because life is to short not to LAUGH

StenGuns Veteran Volks Folk

2,147 posts · joined Mar 2004 ·

#296289
Sorry.. just picked up this thread again.. Been busy with VW's..
Hope it all works out..